Reviews (1,783)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.
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Just installed the app and had to reach out to support for help in installing it and a bit of css styling. Support was great. Made the process very painless and got my options showing on my product page quickly. Very happy so far.
Hello to our friends from GemstoneJunkey.com
Thank you for leaving this thoughtful review! We appreciate you taking the time out to share this review with us and the community! We are delighted our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!
Tanu & The Product Customizer Support Team
This app is literally amazing! What really blew me away was the great customer service. I switched themes and realized that it didn't work as seamlessly as my previous theme. I reached and literally within 20 minutes I not only got a message well received email, but I got a "I've resolved those issues for you can you take look to verify that is has been resolved?" I am extremely impressed. It's very easy to use and fits exactly what I need!
Hello friends from Fantastic Pawz Pet Stuff!
Your store is awesome! Glad the app is amazing for you -- we think it's great as well! Also, we're proud of our staff and glad they provided timely support. Appreciate the top notch review... Hope your Fantastic Pawz Pet products sell massively!
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
This is a great app! The ability to add a custom element for an additional charge (special note for $3.99) allowed me to easily increase my revenues and profits.
Support is also fantastic. Yaneeke is a rock star.
Hello friends from Rose Bear Forest!
Your store is awesome! Glad the app is working well for you and is allowing you to increase your profits-- we think it's great as well! Also, we're proud of our staff and loved your comment about Yaneeke being a rockstar =) Appreciate the top notch review... Hope your Rose Bear Forest products sell massively!
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
Absolute blessing. I have been searching over and over for a product customizer and finally found this app. The best part is they will get on a call with you, 24-hour customer service, which is excellent!!!
Shevhaugn, was so understanding and helpful. I am a WordPress guy trying to design a Shopify store; therefore, his help was greatly needed. Thank you for all your help, Shevhaugn!!
Hi BarknBloom,
Thank you for taking the time to write us this review! We're very happy to hear that our app has fitted your needs so well, and its always great to hear such positive feedback about a member of our support team. Shevaugn is a rockstar and we're thankful to have him on our team!
These guys were brilliant, understood what I was trying to achieve and helped me through the process start to finish, with professionalism, skill and a bit humour.
These guys were brilliant, 7am, they jumped on a call and helped make some modifications after customer feedback. Polite, professional and know their stuff!
Thanks again
Hello to our friends at My Store
Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Tanu & The Product Customizer Support Team
The application is really very cool, the support is fast and active, especially AMAN, he is really friendly and helpful. I advise everyone
Hello to our friends at Lonixe
Thanks for sharing your review with us and the community. We're thrilled to learn that AMAN was able to assist you. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success!
Tanu & The Product Customizer Support Team
Had an issue at first after downloading but the support team was very helpful and got things re-downloaded & working correctly. Site & products are now looking/operating great!
Hello to our friends from McDonald's Candies
We are glad we were able to resolve these issues! Thank you for taking the time out to write us this awesome review! :-)
-Melissa & the Product Customizer Support Team
Supporter works really good. My problem was resolved within few hours. It's really a good app for my bussiness.
Hello friends from NTH-Store,
Thanks for this great review for our app. Our team really is great - and we appreciate you saying so. Hope your store sells millions online! :)
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
This app is amazing and the customer service is OUTSTANDING. Highly recommend!
Greetings Kate's,
It is great to hear that you had outstanding support services from our team in setting up your app. Thank you for acknowledging this and do not hesitate to reach out again if you need it!
The Support Team
Product customizer has enabled me to use a platform like shopify when I never would have been able to before. Secondly, Kevon's customer service has been fantastic. In fact, we're working on a further extension that will allow me to better realize all that Optimizer offers me. I will return to this review later once we fully launch our store as I imagine I'll continue to be wowed by what's to come!
Hello to our friends from Reliability Screening Solutions Inc.
We're so happy to hear that you are enjoying Product Customizer. We’re pleased that Kevon was able to help you! We’ll make sure we pass your kind words along to Kevon, who we know will be delighted to read your comment. Thanks for taking out the time to leave such a wonderful review. We wish you and your store great success!
Tanu & The Product Customizer Support Team