Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to add detailed customization options to products, ideal for businesses offering personalized items. They praise its user-friendly interface, seamless Shopify integration, and the creation of conditional forms with add-on pricing. The app's customer support is often commended for their proactive and responsive approach. Merchants also appreciate the live chat tech support for its efficiency. The app's reliability is proven by its long-term use by some merchants. The ability to create templates for mass application to products is a time-saver. Merchants have confidence in the team's commitment to continual improvement.

February 17, 2023

Great app, even better support! We had an issue on setup, and just clicked the Chat icon and we had instant chat support to logged into our site and fixed the problem in minutes. We had 400 pre-sale customers waiting to buy and this was going to trow everything off, these guys totally saved the day. Killer app

nextlevellineups
United States
3 days using the app
Product Customizer replied February 20, 2023

Hello to our friends at nextlevellineups

Thanks for sharing your review with the community and us. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The Product Customizer Support Team

Edited December 9, 2021

Great service by Aman M.! He helped me adding options to the homepage of my website. Communication went really well. Thank you! Would recommend!

Cordon Coffee
Belgium
3 days using the app
Product Customizer replied December 10, 2021

Hello, friends at Cordon Coffee

Thank you for leaving this awesome review. We are happy you had such a great experience! We will let Aman M. know that his assistance is greatly appreciated :-) We really appreciate the high recommendation.

-Tanu & The Product Customizer Support Team

January 8, 2019

This app works perfect for adding text to a product. Also you can make it so that the customer is required to add a custom field before they are able to add to cart. I had a small issue but i contacted customer service and they had it fixed in 10 minutes!!! I was pretty surprised. Thank you Steven for the help.

Evergreen Watch
United States
3 days using the app
July 18, 2022

Amazing help from the team and a great app to have when having custom items. Highly recommend this app!!

Kaiendo
Sweden
3 days using the app
Product Customizer replied July 21, 2022

Hello to our friends at Kaiendo

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team helped you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Product Customizer Support Team

May 17, 2022

A great tools to add in your customizable product, use on pagefly and integrate to my debutify theme not success for the firs time but customer service help me to resolve the issue, great service

Paws Lab
United States
3 days using the app
Product Customizer replied May 18, 2022

Hello to our friends at Paws Lab

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team helped you with issues quickly. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Product Customizer Support Team

June 2, 2023

Really good app. Customer service is really helpful too, they reply super fast and are really responsive. Got my issue fixed in minutes. Would 10000% recommend!

Luxe Life Lingerie
United Kingdom
2 days using the app
Product Customizer replied June 5, 2023

Hello to our friends at Luxe Life Lingerie

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! We appreciate the high recommendation.

Tanu & The Product Customizer Support Team

Edited March 31, 2023

The customer service is quick and very helpful - really appreciated the help as I was very frustrated and they solved my issue(That was my fault) very quickly. (Aman is who helped me)

Maezer's Lasers
United States
2 days using the app
Product Customizer replied April 3, 2023

Hello to our friends at Maezer's Lasers

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that Aman was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Product Customizer Support Team

June 22, 2023

This app looks like it will work well for us. The Support we received was awesome and Nicoz helped set things up! Thank you Nicoz!

Tigershark
Australia
2 days using the app
Product Customizer replied June 26, 2023

Hello to our friends at Tigershark

Thank you for the glowing review. We're thrilled to learn that Nicoz was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success!

Stephanie & The Product Customizer Support Team

May 28, 2016

The app is easy to use. It's easy to apply the custom options to many or even all products in your shop at once.
When a customer doesn't check a required box, it flashes on that box. Everything about the app looks and feels very sleek and clean. Love it and glad we found it!

Outfab
United States
2 days using the app
September 8, 2022

Happy to use this app! I had some trouble with installing it with my theme but the team helped me very well and quickly too!

Barx Dogs
Netherlands
2 days using the app
Product Customizer replied September 9, 2022

Hello to our friends at Barx Dogs

We are incredibly grateful that you took the time to leave us such a wonderful review. We're delighted to hear that you are enjoying Product Customizer, and we're thrilled to learn that our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Product Customizer Support Team