Reviews (1,798)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for businesses needing extensive customization, such as personalized gift shops. It simplifies managing product variations and enhances the shopping experience with features like drop-down lists and image uploads. The app integrates seamlessly with Shopify and offers robust customer support through chat, email, and Zoom, making it ideal for enhancing online store capabilities.
Refine
-
By rating
Shevaughn was very nice to communicate with, he understood my issue and did fix it immediately. Thank you!
Hello to our friends at Paw Tags
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that Shevaughn was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Product Customizer Support Team
Great support...had a little issue but it was simple and fast to get it fixed. Ultimately not what I was looking for but very good
Hello to our friends at The Mirror Library
Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success.
Tanu & The Product Customizer Support Team
App was not working properly and I waited 5 days with no reply to emails from support and have had to delete the app. I do not recommend it and have found an easier to use app.
Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :)
You left a negative review for Product Customizer a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)?
We have already made several improvements and fixes to past issues with this app (including new features and 24/7 support) - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews.
Please let me know how I can support you and help in return? I appreciate it very much!
-Sean & the Product Customizer Team
Great app, it saves me a lot of time. The customer service is fantastic, all my questions were answered within 1 days and people seems very flexible and helpful. I wish I had chance to add images in each customization field.
Kevon E. provided outstanding customer service...Very knowledgable employee. Good Job!! i do reccomend the service
Hello, Trendlocker.co & Team,
Thanks for your review, we really appreciate it. Glad to know you had a positive happy experience. We're really glad and lucky to have Kevon with us!
You can contact us anytime for any app-related support.
We wish Trendlocker.co great successes and all the very best!
Cheers!
`Harish - Customer Success Team
This app is a must for us, given that we offer custom monogrammed products. The service is slow with unnecessary back and forth but helpful in the end.
Customer service is MAGNIFICENT!!! Their response time was like no other via email and they were able to get the kinks fixed!!!!
Hello to our friends from cr8tionofhappiness
Patricia, thank you so much for leaving us this awesome review! We really appreciate the kudos! We are glad we could help, don't hesitate to reach out to us if you have any more queries.
Cheers,
-Pushpesh & the Product Customizer Support Team
Very user friendly, makes customizing your products quick and easy!
v good, the video tutorials really helped. For someone who never altered code before it was pretty painless thanks!
Really great customization features and support is really good to help make sure everything is set up properly. highly recommended!
Hello to our friends from NFTProject
Thanks for the awesome review. We're so happy to hear that you are enjoying Product Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team