Reviews (1,784)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.
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This is the only app that has allowed to personalize my variants the way I have always wanted. There were a couple hiccups with getting everything to work but the customer service is amazing and they always get me all fixed up. Product is amazing, customer service is even better!
Hello friends from Blooming Kloset,
Thanks for this great review for our app. Our team really is great - and we appreciate you saying so. Hope your store sells millions online! :)
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
I made the decision to use this app over others after careful consideration. It seemed to fit what I needed at the right price. I am pleased I did. The customer support has been fantastic from Sheniel in order to tweak it to work perfectly for what I need. Would highly recommend.
Hello to our friends from Gulppp.com
Really nice of you to leave us this awesome review! We will let Sheniel know that her assistance was greatly appreciated.
-Melissa & the Product Customizer Support Team
This app is exactly what I need and then some. I'm writing a second review because of the outstanding customer service provided. There were a couple of minor issues that needed to be addressed and they were --- within minutes!
Product Customizer is exactly what I wanted. I tried two other apps before this one and neither of them were quite right. It is easy to install and I was able to choose drop down boxes and now also check boxes for product variants. Also the app will add up prices for the different product options and the customer can see it as a total which some of the apps can't do. The other thing that is awesome is the customer service. Beka has been really great in customizing the look and feel of the app, answering my dumb questions and is really fast at getting back to me. It has been a great experience all round. I can't recommend them highly enough.
Product Customizer is a great app! It has not only succeeded where others have failed, but their customer service is on point. Superhero Kim has truly lived up to her name! I would recommend this app to anyone trying to add customization features to any of their products. - M. Strang, Co Owner, Madame Lure Co.
This app was everything we needed. Also you can't beat the price for what you get and the support. I had an issue when I switched themes and they fixed it for me within an hour.
Hello to our friends from Wanna Go Create
Thank you! Thank you! Thank you! We appreciate this fantastic review! We will let our support team know that their assistance was greatly appreciated ;-)
-Melissa & The Product Options & Customizer Team
The app is great. It was the solution to our problem - adding customizations to all our products. The app is really easy to understand and use and the support is great. They were friendly and replied really fast to our inquiries. There is one minus though, for those that have a large inventory to edit. The app doesn't allow to bulk edit product. Each product must be edited individually, and this can prove a little hard when you have an inventory of over 1.000 items.
Perfect app. I love how the customer service is reactive and problem solver. Thank you so much and I wish you good luck !
Hello friends from Canicrown!
Really appreciate the kudos here! Our team is happy to customize where possible to get what you are needing. I've shared your kudos with the whole support team!
-Sean & The Product Options and Customizer Support Team
This App is fantastic! Its everything I was looking for to help me customize my Shopify store. I look forward to continuing to use it in the future!
Takeen is awesome rep he always answers promptly and did 6 adjustement for us to get it working. We appreciate his effort
Hello friends from Frozen Stars,
Thanks for this great review for our app. We agree that Takeen is awesome - and we appreciate you saying so. Hope your store sells millions online! :)
-Sean the Customer Success Manager & The Product Options and Customizer Support Team