Reviews (1,798)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for businesses needing extensive customization, such as personalized gift shops. It simplifies managing product variations and enhances the shopping experience with features like drop-down lists and image uploads. The app integrates seamlessly with Shopify and offers robust customer support through chat, email, and Zoom, making it ideal for enhancing online store capabilities.
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Such a great app to have when you need to add product variants in your shop. The person who helped me made sure that I set up the product correctly! I'm currently using the free plan as, right now, I only need to customize one product in my shop but will switch to the paid version once I need to customize more products in my shop!
Greetings Seaside Haven Candle Company,
We appreciate your 5-star review and we are glad that you recieved the assistance you needed to set up your product. It is always great to hear how Product Options and Customizer can make your product stand out! We are here to assist you with anything you may need.
Stephanie & the Customer Support Team
Good app and customer service, but im deleting it. Here's why: 1) when you add multiple customizations (note, checkbox, photo upload), the options don't look visually appealing on the product page. 2) i have a product that requires the customer to upload up to 10 files, but their file upload doesnt support multiple file upload -- can only upload one photo.
Hello to our friends from Custom Moon Lamps
We’re pleased to read that you liked the app and the customer service. I understand that you were not quite satisfied with the way the options looked on your product page and that you cannot upload multiple files at once using the app. We can help you with both the issues if you can kindly reply to the emails we sent you. I will personally handle the request for you right till the end. We always try to go the extra mile to resolve the issues of our merchants so that they always leave with a positive experience.
We're really thankful for amazing customers like you and your feedback which will definitely help us improve our app and the services even better. We hope your store scores it big online!
Cheers,
Pushpesh & the Product Customizer Support Team
Großartiger Support, vertrau bruder
Hallo Dupify,
Wir wissen es zu schätzen, dass Sie sich die Zeit genommen haben, uns diese Bewertung zu hinterlassen, und wir freuen uns, dass Sie großartige Unterstützung von unserem Team erhalten haben. Wir sind für Sie da, wenn Sie uns brauchen!
Das Team für Produktoptionen und Customizer
第一次使用，技术人员（D）有很认真的帮助我完成。体验非常好
您好 mikodiy，
感谢您的反馈！我们很高兴听到我们的团队成员 认真地帮助您完成了首次使用。为您提供优质的支持是我们的首要任务。
感谢您的信任！
Lot of flexibility to setup different type of options and price them. Make sure you are OK with some limitation when you are not on Shopify Plus, tough.
Hello to our friends from Humance
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for all our customers.
Cheers,
-Pushpesh & the Product Customizer Support Team
Bon support! Ils nous ont aidé assez rapidement, le produit répond à nos attentes, c'est de la qualité.
Greetings Joya Online,
Thank you so much for your 5-star review. We are so happy that we could rapidly support you as you set up your products! We are here to help you anytime you need with Product Options and Customizer.
Stephanie & the Customer Support Team.
Thanky ou to aman for setting up my account properly for me otherwise I would be very stuck. I ran my store for a day with it setup incorrectly !
Hello to our friends at Puppy Rush
Thanks for sharing your review with us and the community. We're thrilled to learn that Aman helped you set up your account properly. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team
Really not a fan. Often glitchy and can't update. Still shows 1x customization for each $0.01 of cost. (Meaning a $5 engraving fee confuses customers, who are told they purchased 500 engravings). Generally slow support
This app is fantastic! My products sell better and look better with the checkbox options and my website looks more professional! I like giving the customer the option of adding products to their order with just the click of a button. Great App thanks guys!
This app is just want we wanted and the customer support from Kevon was unbelievable, he was so helpful for us, even fixed issues on our website. Top guys and top app many thanks all.
Hello to our friends from CovidTests.co.uk
Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer. Kevon is the lifeline of our support team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Kevon, who we know will be delighted to read your comment.
Cheers,
Pushpesh & the Product Customizer Support Team