Reviews (1,784)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.

February 4, 2014

My shop specializes in all things monogrammed and personalized so I needed an app that would make it easy to add a text box. This app is perfect! Exactly what I was looking for and so much easier than raw Shopify. Thank you!

Cricket_Stitches
United States
3 days using the app
Edited December 9, 2021

Great service by Aman M.! He helped me adding options to the homepage of my website. Communication went really well. Thank you! Would recommend!

Cordon Coffee
Belgium
3 days using the app
Product Customizer replied December 10, 2021

Hello, friends at Cordon Coffee

Thank you for leaving this awesome review. We are happy you had such a great experience! We will let Aman M. know that his assistance is greatly appreciated :-) We really appreciate the high recommendation.

-Tanu & The Product Customizer Support Team

January 8, 2019

This app works perfect for adding text to a product. Also you can make it so that the customer is required to add a custom field before they are able to add to cart. I had a small issue but i contacted customer service and they had it fixed in 10 minutes!!! I was pretty surprised. Thank you Steven for the help.

Evergreen Watch
United States
3 days using the app
May 17, 2022

A great tools to add in your customizable product, use on pagefly and integrate to my debutify theme not success for the firs time but customer service help me to resolve the issue, great service

Paws Lab
United States
3 days using the app
Product Customizer replied May 18, 2022

Hello to our friends at Paws Lab

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team helped you with issues quickly. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Product Customizer Support Team

June 17, 2015

This app is exactly what I need and then some. I'm writing a second review because of the outstanding customer service provided. There were a couple of minor issues that needed to be addressed and they were --- within minutes!

4rails Com
United States
2 days using the app
April 14, 2014

The app is great. It was the solution to our problem - adding customizations to all our products. The app is really easy to understand and use and the support is great. They were friendly and replied really fast to our inquiries. There is one minus though, for those that have a large inventory to edit. The app doesn't allow to bulk edit product. Each product must be edited individually, and this can prove a little hard when you have an inventory of over 1.000 items.

FunSignFactory
United States
2 days using the app
November 25, 2013

This App is fantastic! Its everything I was looking for to help me customize my Shopify store. I look forward to continuing to use it in the future!

SIDEWALLJEDI
United States
2 days using the app
November 6, 2023

Excellent customer service was so helpful, and got me on the right track he was so patient with me, i will for sure ask for him again it meant so much to me to have his help... thank you

I Sew Jo
United States
2 days using the app
Product Customizer replied November 8, 2023

Hi there I Sew Jo,

We appreciate hearing that you had excellent customer support for setting up your app. Thank you for taking the time to acknowledge the support with this review. We are here to help when you need it!

The Product Options & Customizer Support Team

May 28, 2016

The app is easy to use. It's easy to apply the custom options to many or even all products in your shop at once.
When a customer doesn't check a required box, it flashes on that box. Everything about the app looks and feels very sleek and clean. Love it and glad we found it!

Outfab
United States
2 days using the app
September 8, 2022

Happy to use this app! I had some trouble with installing it with my theme but the team helped me very well and quickly too!

Barx Dogs
Netherlands
2 days using the app
Product Customizer replied September 9, 2022

Hello to our friends at Barx Dogs

We are incredibly grateful that you took the time to leave us such a wonderful review. We're delighted to hear that you are enjoying Product Customizer, and we're thrilled to learn that our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Product Customizer Support Team