Reviews (1,798)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for businesses needing extensive customization, such as personalized gift shops. It simplifies managing product variations and enhances the shopping experience with features like drop-down lists and image uploads. The app integrates seamlessly with Shopify and offers robust customer support through chat, email, and Zoom, making it ideal for enhancing online store capabilities.
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Works great! I encountered some issues, and the staff responded immediately and personally helped me with the settings. Five-star rating.
Hi L1 Print,
Thank you for your kind words! We're glad to hear that our staff was able to respond immediately and assist you personally with the settings. Excellent customer service is a priority for us, and your satisfaction means everything. We appreciate your feedback!
It's very easy to use and the customer service is great! Also very fast. Everyone should try it.
Hi Catas de Vinos Armus,
Thank you for your feedback! We're thrilled to hear that you find our app easy to use and appreciate our great customer service. Speed is crucial to us, and we're delighted you noticed. Thanks again for your review!
It has a variety of features and functions.
Customer service is courteous and responsive.
Hello R + store,
Thank you for taking the time to leave this review of Product Options & Customizer. We love to hear that you had responsive customer support and that the customization is what you need for your store. We are here if you need us!
The Support Team
I love this app! It has everything I need for custom options and Kevon has been amazing! You guys rock. Get this ap!
Hello to our friends at Hounds and Hoof
Thanks for sharing your review with us and the community. We're thrilled to learn that our support team helped you with issues quickly. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! We will let Kevon know that his assistance is greatly appreciated.
Cheers,
Pushpesh & the Product Customizer Support Team
Wonderful app that really makes my life easier. I love the fact that customers can edit with their info and upload photos that I can then easily download and use on my designs. I'm looking for a product configurator now to automate more of my process but I really recommend them and their customer service is very good.
Bonjour Rue Des Beaux Jours!
Thanks so much for taking the time to write this review, this feedback is very gratifying for us. Making merchants' lives easier and facilitating good interactions between merchants and customers is core to our mission and we're thrilled that Product Options & Customizer has delivered such value to your business.
We always strive to provide best-in-class customer service, and we're very happy to hear that our team has provided such good service for you and your store. Thanks again for the positive review!
Tanu & The Product Customizer Support Team
I had some specific tweaks to make the app work and display my product in the best way for our customers and the support team did a great job working with me to customize the app to work for us.
Hello to our friends from 928sRus, Inc.
Thank you for writing us this great review! We are glad the app is working well for you so far and we are thankful for your support :-)
-Melissa & The Product Options & Customizer Team
The worst app and customer support ever, I have been in troubles to put my data then the app crashed and the support deleted my data without any permission and told me they solved the problem, I added the data and setup everything again then it crashed again, Support replies after 5 mails and a week of waiting, they destroyed and delayed my business and deals, Please choose any other app.
Hello friends from Tagged By Coby!
SO appreciate the time you took to give this great review! We are pretty proud of both our our great customer support AND our app! We hope your store is immensely successful! Let us know if there are every any questions or issues -- always here to help :)
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
Super easy to use, very customizable for each product.
Support staff were extremely helpful in helping me with any queries or adjustments I had.
Hello friends from Little H Creations!
Many thanks for taking the time to give us this 5-star rating. Our team does try hard to respond quickly and implement fixes in real-time. We appreciate your business and hope your store sells millions! :)
-Sean the Customer Success Manager, & The Product Options and Customizer Support Team
I've used the app for the customer to input text for a customisable product. The app works really well! Needed something adding that wasn't an option on the app and customer service was really quick to reply and very helpful. They did the work for me very quickly. Would definitely recommend.
Hello to our friends at Tyremen
Thank you for the glowing review and the recommendation. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Tanu & The Product Customizer Support Team
A little tricky for me to use. But once you understand how it works it is a good app. Help is there and quick very nice people.
Hello to our friends at D STOCKNER LLC
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Cheers,
Pushpesh & the Product Customizer Support Team