Reviews (1,784)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.

June 22, 2023

This app looks like it will work well for us. The Support we received was awesome and Nicoz helped set things up! Thank you Nicoz!

Tigershark
Australia
2 days using the app
Product Customizer replied June 26, 2023

Hello to our friends at Tigershark

Thank you for the glowing review. We're thrilled to learn that Nicoz was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success!

Stephanie & The Product Customizer Support Team

August 24, 2022

Great Fast Support! I had trouble setting up on the free trial and they had it fixed within minutes as I gave collab access. Thanks

NEVANNA BLU - Be Like U
United Kingdom
2 days using the app
Product Customizer replied August 25, 2022

Hello to our friends at NEVANNA BLU - Be Like U

We are incredibly grateful that you took the time to leave us such a wonderful review. We're delighted to hear that you are enjoying Product Customizer, and we're thrilled to learn that our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Product Customizer Support Team

October 7, 2021

Overall, this is a solid app. It offers the extra bells and whistles that enrich the user's shopping experience. The key feature we wanted was the image upload ability, to allow the user to see the image they uploaded to our shopify store. I myself was unable to get this feature to work. Luckily, their support team was reactive to my request. I sent them screenshots and they were able to troubleshoot the issue with the theme. They QUICKLY fixed the problem. Our team is so happy to have this feature now. Great app, and easy peasy good support. Thanks again to Pushpesh! :)

Aquaproof Paper
United States
2 days using the app
Product Customizer replied October 12, 2021

Hello to our friends from Aquaproof Paper

Jen, Thank you so much for taking out the time to leave such a wonderful review. We are elated that we were able to assist you. We sincerely appreciate this honest and thoughtful review. It makes all our hard work worthwhile. We wish you and your store great success !!

Cheers,
Pushpesh & the Product Customizer Support Team

September 4, 2015

Thanks for your help! Always a fast and professional service with you guys!

Tag Canada
Canada
2 days using the app
November 5, 2023

A big thank you to aman even on his holiday he helped me and he resolved my problem within minutes he's great

Kandibitz
United Kingdom
2 days using the app
Product Customizer replied November 7, 2023

Hello Kandibitz,

Thanks for acknowledging the support you received from Aman. He is a superstar! We appreciate this review and wish you the best in bringing in the sales you are seeking

The Product Options & Customizer Support Team

December 1, 2022

Over the top. Thanks for the support. I high recommend this app to all people.
Over the top. Thanks for the support. I high recommend this app to all people.

GESICHTSLOSES PORTRÄT
Spain
1 day using the app
Product Customizer replied December 6, 2022

Hello to our friends at GESICHTSLOSES PORTRÄT

Thank you for the amazing review and the recommendation. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

March 2, 2023

Their customer support was awesome and helped me with all my needs and got the app working. Thank you for the help

London Crafted
United States
1 day using the app
Product Customizer replied March 2, 2023

Hello to our friends at London Crafted

Thank you for the glowing review. We're thrilled to learn that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

September 11, 2019

This app just makes everything so much better! I can get my customers to provide information needed for their purchase and a file upload to cut out them having to email it or text it which is just so much effort. This reduces the effort and it works GREAT! Sean helped get things on board and was quick to address my concerns! Its like someone is available around the clock! Keep it up! I highly recommend!!

Sew A Dream
United States
1 day using the app
Product Customizer replied September 11, 2019

Thanks SO MUCH for the great review! We appreciate you taking the time to share your feedback :-)

April 26, 2022

great app. good service. It is very quick. I like it.great app. good service. It is very quick. I like it.

CubanChainShop
United States
1 day using the app
Product Customizer replied April 27, 2022

Hello to our friends at CubanChainShop

Thanks for the awesome review. We're so happy to hear that you are enjoying Product Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

August 26, 2015

Simple to use, AMAZING customer service.

Ship A Bag Of Dicks
United States
1 day using the app