Reviews (1,798)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for businesses needing extensive customization, such as personalized gift shops. It simplifies managing product variations and enhances the shopping experience with features like drop-down lists and image uploads. The app integrates seamlessly with Shopify and offers robust customer support through chat, email, and Zoom, making it ideal for enhancing online store capabilities.

April 7, 2024

Perfect service, super nice people to help you. And they do almost all the work for you

Black Shadows
Germany
15 days using the app
Product Customizer replied April 9, 2024

Hi Black Shadows,

Thanks for the positive feedback! We're thrilled that you had such a great experience with our support team. We are always here to assist!

April 4, 2022

very good support! they helped me with a setup issue within 10 minutes and the app overall is very easy to use

LCDFIX-Allee
Hungary
22 days using the app
Product Customizer replied April 4, 2022

Hello to our friends at LCDFIX-Allee

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team helped you with the setup issue quickly. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

September 26, 2023

Good APP. Solve my problem quickly.

BelaCustom
Hong Kong SAR
21 days using the app
Product Customizer replied September 28, 2023

Hello there BelaCustom,

Thanks for the 5-star review! It is always good to hear that our Product Options and Customizer app is working for your business and that our support team was able to address your needs quickly. We are here to help you!

The Product Options and Customizer Team

September 12, 2023

Great! Im currently using it to add customisation to my product. I encountered some problems, which was quickly solved after I wrote in my request for help. The support given is great and prompt. I highly recommend this app :)

The Little Meets
Singapore
21 days using the app
Product Customizer replied September 13, 2023

Hi There The Little Meets,

Thanks so much for your great review. We are very happy that you used our Customer Support free resources to assist you with your setup and that it was quickly resolved! We love to hear that Product Options and Customizer is helping your products stand out.

Stephanie and the Customer Support Team

December 8, 2023

10/10 customer service. Shevaughn was a huge help & very knowledgeable. The app does exactly what i was looking for. Would recommend

Bijoux D'Amour
United Kingdom
21 days using the app
Product Customizer replied December 11, 2023

Hi there Bijoux D'Amour,

We are happy to receive this outstanding review of the app and our team member, Shevaughn. Thank you for acknowledging his assistance that he provided! We are here to help anytime you need us.

The Support Team

February 10, 2014

I just Download the App, and i'm love.... That's Great Solution for my Business

Home of The Magic Mug
United States
15 days using the app
January 4, 2019

This app helped us create a custom product quickly and easily, but more important: the folks who built it were extremely helpful. Fast responses to requests and detailed explanations made all the difference - thanks!

Common Practice
United States
21 days using the app
June 10, 2024

The customer service was very professional and solved my problem quickly.

Mind Into Craft
United States
2 days using the app
Product Customizer replied June 19, 2024

Hi Mind Into Craft,

Thank you for your feedback! We're glad to hear that our customer service was professional and resolved your problem quickly. Providing efficient and professional support is a priority for us.

Thanks for being a valued user!

November 3, 2021

I had an issue I needed fixing with the app, so I dropped them an email and they were so quick to help me and get it fixed! Thank you Yaneeke!

Hoadys
United Kingdom
20 days using the app
Product Customizer replied November 4, 2021

Hello to our friends from Hoadys

Josie, thank you so much for leaving us this awesome review! We really appreciate the kudos! We are glad we could help, don't hesitate to reach out to us if you have any more queries.

Cheers,
Pushpesh & the Product Customizer Support Team

May 24, 2024

Super easy to use, and the support team is amazingly fast and helpful. Aman was able to help solve my problems, thank you so much Aman!!!

Forever Bloom DE
Germany
4 days using the app
Product Customizer replied May 29, 2024

Hi Forever Bloom DE,

Thank you for your review! We're thrilled to hear that you find our app super easy to use and that our support team is fast and helpful. We're glad Aman was able to solve your problems. Providing excellent customer support is a core value for us, and we strive to ensure every user has a seamless experience. Thanks again for sharing!