Reviews (1,784)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.
Refine
-
By rating
While I ended up not using the app because I found a simple solution in the Printful app, Shevaughn from Product Customizer was very helpful. There are reasons that this company has a 4.8 rating and one of those reasons is because of the excellent customer service provided by people Shevaughn.
Hello to our friends at OBXTees
We are incredibly grateful that you took the time out to leave us such a wonderful review. We're delighted to hear that you are enjoying Product Customizer and that Shevaughn was able to assist you. We’ll make sure we pass your kind words along to Shevaughn, who we know will be delighted to read your comment. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Product Customizer Support Team
Je suis vraiment contente de cette application et en plus un service client quasi immédiat ! Je recommande
Hello to our friends from Charmenomad
Merci d'avoir laissé cet avis réfléchi ! Nous vous remercions d'avoir pris le temps d'écrire ceci ! Nous sommes heureux que notre équipe d'assistance ait pu vous aider. Nous aimons vous avoir comme client et nous sommes toujours là pour aider votre boutique Shopify à réussir !
Tanu & The Product Customizer Support Team
I used the app to add customization options to some of my items and got stuck. I reached out via chat and they were very helpful.
Hello to our friends from Rags4Wags
We’re pleased that we were able to provide you with excellent service. We are incredibly grateful that you took the time out to leave us such a wonderful review. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team
Kevon was a great help and sorted my problems out very quickly and was very helpful, I would highly recomend.
Hi THE INDIANA JONES STORE,
Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer and we are so glad Kevon was able to assist you :-) We love having you as a customer and are always here to help your Shopify store succeed! We are so glad our team was able to assist you!
-Tanu and The Product Customizer Support Team
Great Support, Great app nothing to complain about, took me some time to figure out but their support helped me out and i was all setup in no time
Hello to our friends at CozywithPets
Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Tanu & The Product Customizer Support Team
Steven was a great help in getting the app to work successfully when we were building our shop. He answered our questions and kept us informed as to what he was doing. Thank you Steve!
Hello Julia!
We are ecstatic that our support team was extremely responsive and helpful to you. We wish you all the success with your store! :)
-Melissa & The Product Options & Customizer Team
Set up was quick after I added the app with their team installing for me within an hour or so. Had an issue with the options not displaying, this was fixed within about an hour too. Once I was up and running the app works exactly how I wanted it to so far and I look forward to seeing what else it can do.
Thanks for the great review! Yes, because every Shopify theme is different, we have to hop into every account for every new user of our app to make sure our app is syncing with their particular theme seamlessly. Thanks for giving us the hour or two needed to get it all in place! Enjoy and let us know if you have any questions or need any direction along the way :) -Sean & The Product Customizer for Shopify Support Team
This is a great little app.
Unbelievably simple and straight forward.
Talk about a time saver
Why can't all the others be like it??? :-)
Looking forward to adding more products to my catalog!
I was having some problem with setting the app up on my Site. I contacted them and they were back with me in just a few minutes. They set everything up for me. The service was outstanding
Hello to our friends at Gift Basket Village
Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.
Cheers,
Pushpesh & the Product Customizer Support Team
This app did exactly what I did it to. Had a small issue with install but customer service was quick and fixed my issue! Would Recommended.
Hi Preuss Pets,
Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer. We love having you as a customer and are always here to help your Shopify store succeed! We are so glad our team was able to assist you!
`Harish - Customer Success Team! :D Cheers!