Reviews (1,798)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for businesses needing extensive customization, such as personalized gift shops. It simplifies managing product variations and enhances the shopping experience with features like drop-down lists and image uploads. The app integrates seamlessly with Shopify and offers robust customer support through chat, email, and Zoom, making it ideal for enhancing online store capabilities.
Refine
-
By rating
The support team are amazing. They attend to my needs quickly. Thanks to Steven for helping me with my concerns.
Hello friends from Arvenn Crafts!
Thanks SOOO much for the great review. Glad Steven got your issue resolved quickly. We work really hard to take extra-good care of every user, so your kudos mean a lot. Hope Arvenn Crafts makes BIG $$$ online!!
-Sean & The Product Options & Customizer Support Team
This app killed my website. Please do not use.
For a second time, as soon as I ran the setup wizard, this app disabled the add to cart button. The first time they fixed it within about an hour, the second time they couldn't fix it and blamed shopify.
Please do not use this app. This has severely impacted my business.
Hi Sup Drinkware,
We’re sorry that you have had difficulties with our application, however we want to reiterate that the problem you’ve encountered was not due to any malfunction of our application. The root cause of the issue was that the cart drawer was disabled on the theme settings. We cannot determine who made this change, but our setup wizard does not touch this aspect of configuration.
It does everything it claims it can do and more. Amazing app and incredible support from a talented team. If you need custom order fields this is the one to get
Hello to our friends at BloodDrag
Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.
Tanu & The Product Customizer Support Team
I opted for this app to help add up unlimited options to my online products, and I will say it's a perfect solution to what I was looking for. The online support agent, Aman M. really did a wonderful job in assisting me with the setup process.
Hello to our friends from NeatCrowns
We're so happy to hear that you are enjoying Product Customizer. We’re pleased that Aman was able to help you with the setup process. We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment. Thanks for taking out the time to leave such a wonderful review. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team
Good app and wonderful support. I ask for assistance and It was perfect. Thanks for everything. Best regaards
Hello to our friends at BeSCOUT
Thanks for sharing your review with us and the community. We're thrilled to learn that our support team helped you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Tanu & The Product Customizer Support Team
I was struggling with getting the options setup properly so I reached out to their support. I was connected with Shevaughn within a few minutes. After gathering all the questions and getting the permissions set, we had everything up and running in about 30 minutes and the results were better than my wife and I could have imagined. Support is top notch and the product just works. This is an awesome app for adding customization options to your shop! Update: I have also worked with Aman and he went above and beyond what was expected! Superior service! Thank you!
Hi Orange Blossom Home,
Thanks so much for the kind words! Our development team is hard at work to make the setup process as intuitive as possible. We're thrilled to hear that you had such a great experience with Shevaughn, thank you for taking the time to recognize him. Cheers and happy selling to both you and your wife!
Very helpful app! Simple to set up and easy to use. My shop sells monogrammed jewelry and accessories and being able to set up colors, styles and characters is a big help!
Nicoz was great to work with. He had me up and running quickly and helped me correct a problem. Thank you so much!!
Greetings Mandy's Art Totes,
It is great that you took the time to reach out when you needed assistance and Nicoz was able to fix what you needed. We strive to give the best customer support with the quickest turnaround. Thank you for leaving this review!
The Product Options and Customizer support team
Very uselful and good app. Works well and the customer service is fast and they are very helpul. Recommend
Hello to our friends at Ellyjewel
Thank you for the glowing review. We're thrilled to learn that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team
The support team is really good and very active. I emailed support and they are really fast in responding back and help me fix the issue within an hour. :)
Hello friends from Tjewelry!
Many thanks for taking the time to give us this 5-star rating. Our team does try hard to respond quickly and we're thrilled that you think the support team is "really good." We appreciate your business and hope your store sells millions! :)
-Sean the Customer Success Manager & The Product Options and Customizer Support Team