Reviews (1,784)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.
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Shevaughn was an amazing help! answered all my questions, and even helped when i had an issue right away~ recommend!
Hello to our friends at ✨ Boo Boos Boutique ✨
Thanks for sharing your review with us and the community. We're thrilled to learn that Shevaughn was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team
Wow, just wow. Not only is the app amazing, the customer service is second to none. I emailed at 10:30 PM CST, and the code was updated by 10:39--and this is for the Free Plan! Not only that, they matched the style of my site, which is what frustrated me with the other apps (they didn't match my aesthetic). You cannot go wrong with this app!!
Hello to our friends from Klpdesign
Kayla, thank you for the wonderful review! We’re pleased that we were able to provide you with excellent service. We really appreciate you taking the time out to share your experience with us. Do let us know if there are any other ways we can serve you - you rock!!
Cheers,
Pushpesh & the Product Customizer Support Team
This app is essential for anyone looking to offer custom products. Very easy to follow instructions, and it's extremely user friendly.
Keep it up BoxKite! Great job
I purchased this app and contacted the customer service team who assisted me in setting up the various options I needed to suit my products. I was having difficulties creating the options, so a member of the team created these for me and then got online through a Google Meeting and showed me step by step how to create the options. Fantastic customer support. I would highly recommend this app as their customer support is fantastic.
Hello to our friends at Glossy Horse Shoes
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Cheers,
Pushpesh & the Product Customizer Support Team
One of my favorite app in appstore. Best service by problems. Fast and great working app. Love it. Thanks so much.
Greetings PITANI,
We love to hear that Product Options and Customizer is one of your favorite apps in the app store and that you took the time to leave us this great review! Thank you for using our customer service to assist you. We are here to help!
Stephanie and the Customer Support Team
In the beginning, it took about 5 minutes to understand the functions. The support has additionally answered the last questions very quickly and helpfully. Individual adjustments were even made within 10min after the request.
Thanks for the quick help, we will test the "product options" and see how the store users like it. Keep up the good work
Helo Hook, Slice, and Friends,
Thank you for your 5-star review. It is great to hear that you were able to utilize our support team to help you understand the functionality of Product Options & Customizer and get quick resolution to your needs. Your store looks great!
Stephanie & the Customer Support Team
The app wasn't exactly what we were looking for but the customer service was outstanding. Although we went with a different app option, we want to congratulate the folks from ShopStorm for their fantastic support while we were testing the app. Their communication was quick, friendly and the customization (snippet installation) was quick and painless.
Customer service is really quick and helpful. It helps me set up custom text & image for product perfectly. Thanks a lot
Hello to our friends from PERSONALIZEDWITCH
Thanks for the awesome review. We're so happy to hear that you are enjoying Product Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Tanu & The Product Customizer Support Team
It was very easy to create an option! It was exactly what i wanted. I am a very happy user of this app. The support team is very good and they helped very fast. My problem was solved really fast!
Hello insecti,
Thank you for your positive review. We are so glad that our support team was quickly helpful and able to resolve your needs! It is also great that Product Options and Customizer has made it easy for you to create your options desired for your store. We are here if you need us.
Stephanie and the Customer Support Team
Great support in helping me install this software which seems to do exactly what I need it to do. Kevon went the extra mile in getting me started as well as adding some functionality to make the process even better. Quick response time and took the time out to understand my queries. Great so far. Well done
Hello to our friends from The Little Bookshop Cookham
We’re pleased that Kevon was able to provide you with excellent service. We are incredibly grateful that you took the time out to leave us such a wonderful review. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team