Reviews (1,784)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.

November 30, 2022

Une application qui répond parfaitement à mes besoins et qui fonctionnement parfaitement. De plus un service client réactif qui a répondu en moins de 5 minutes. Au top !

SeeMyCosmetics
France
About 2 hours using the app
Product Customizer replied December 1, 2022

Hello to our friends at SeeMyCosmetics

Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad we hit the mark for you. We wish you and your store great success!

Tanu & The Product Customizer Support Team

February 23, 2023

This product worked perfectly for adding a color option to my product with out effecting its stock. I make custom skateboards where people can adjust the background color, and this app made that doable.
Not only that but I had trouble setting it up, but their online chat service was there for me immediately, and their specialist Sheniel helped me super fast and solved my problem in less than 5 minutes! What a hero!
Thanks guys!!

Skate Shapez
United States
About 2 hours using the app
Product Customizer replied February 24, 2023

Hello to our friends at Skate Shapez

Thanks for sharing your review with us and the community. We're thrilled to learn that Sheniel was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

November 24, 2022

brilliant support that went above and beyond - so recommended! A brilliant and smart app upgrade to Shopify platform

Mark Davies British Artist
United Kingdom
About 2 hours using the app
Product Customizer replied November 25, 2022

Hello to our friends at Mark Davies British Artist

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Product Customizer Support Team

July 3, 2023

app is easy to use and customer service helped A TON! Was having an issue getting to the next steps in the setup wizard but was easily fixed and they were quick to reply

Sugar Pop Fizz
United States
About 2 hours using the app
Product Customizer replied July 3, 2023

Hello Sugar Pop Fizz,

Thank you so much for the 5-star review. We are so glad that the Customer Support team was able to assist you with the setup wizard. Your store looks amazing! It is great that Product Customizer is working for you.

Stephanie and the Customer Support Team

November 28, 2019

What makes this app special than all other apps is their "Support" I had an issue and they helped me all the way through with no hesitation. Respond time was about 10-20 minutes which is impressive. Thank you Benedict!

TheGeniuneMoonLamp
Saudi Arabia
About 2 hours using the app
Product Customizer replied November 29, 2019

Hello friends from TheGeniuneMoonLamp!

SO appreciate the time you took to give Benedict the kudos, and to write this review. We hope your store is immensely successful in the Shopify space! Let us know if there is every any questions or issues -- always here to help :)

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

November 3, 2021

Sheniel was amazing! Super helpful. Fixed my concern right away and helped me learn about the app. The app is exactly what we needed for our store!

Fruit Obsession Inc.
Canada
About 2 hours using the app
Product Customizer replied November 4, 2021

Hello to our friends from Fruit Obsession Inc.

We’re pleased that Sheniel was able to resolve all your concerns with the app. Thank you for taking out the time to leave such a wonderful review. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

February 24, 2023

Semplice bella e con un super supporto tecnico
Consiglio vivamente questa app per inserire testi e dare la possibilità di far caricare le foto al cliente

Elinorlab
Italy
About 2 hours using the app
Product Customizer replied February 24, 2023

Ciao ai nostri amici di Elinorlab

Grazie per la fantastica recensione. Siamo lieti di sapere che hai avuto un'esperienza positiva con la nostra app e che il nostro team di supporto è stato in grado di aiutarti. Apprezziamo davvero la tua attività e siamo molto grati per la fiducia che hai riposto in noi. Vorremmo ringraziare i fantastici clienti come te per il tuo straordinario supporto! Sei forte!

Saluti,
Pushpesh e il team di supporto per la personalizzazione del prodotto

February 10, 2022

Great customer service from Aman! App easy to use and navigate and allows lots of different options to suit your needs

SET THE TONE LONDON
United Kingdom
About 1 hour using the app
Product Customizer replied February 11, 2022

Hello to our friends from SET THE TONE LONDON

Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer. Aman is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment.

Tanu & The Product Customizer Support Team

May 18, 2023

excellent customer service! Sheniel went above and beyond helping with my store . i would recommend

LopeLocks UK
United Kingdom
About 1 hour using the app
Product Customizer replied May 19, 2023

Hello to our friends at LopeLocks UK

Thanks for sharing your review with us and the community. We're thrilled to learn that Sheniel was able to assist you. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The Product Customizer Support Team

February 17, 2022

Aman was amazing in getting the App integrated for me. Now it's time to get the app to do it's thing

Bspoke Velo
Australia
About 1 hour using the app
Product Customizer replied February 18, 2022

Hello to our friends from Bspoke Velo

We are extremely happy to hear this! We appreciate you leaving us this awesome review! We will definitely relay your appreciation to Aman, who we know will be delighted to read your comment!

Cheers,
Pushpesh & the Product Customizer Support Team