Reviews (1,784)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.

February 16, 2022

Very helpful and quick to response from customer service. Haven't tried the app yet, but so far so good.

Paw Five
Canada
About 1 hour using the app
Product Customizer replied February 18, 2022

Hello to our friends from Paw Five

Thank you for leaving this review! We appreciate you taking the time out to write this! We love having you as a customer and we are always here to help your Shopify store succeed!

Cheers,
Pushpesh & the Product Customizer Support Team

October 31, 2022

Great customer service! I didn't get it to work at first and got help immediately. Love the pricing model as well.

Bellaland
Switzerland
About 1 hour using the app
Product Customizer replied November 1, 2022

Hello to our friends at Bellaland

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Product Customizer Support Team

December 8, 2022

Installed the app for two of my shopify stores and they are working seamlessly.

Kudos to the prompt and effective technical support, hassle-free indeed!

Phoenix Sweets Cakery
Australia
About 1 hour using the app
Product Customizer replied December 9, 2022

Hello to our friends at Phoenix Sweets Cakery

Thank you for leaving this thoughtful review! We appreciate you taking the time to write this! We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Product Customizer Support Team

March 22, 2023

I love this app. It is very easy to use. There is a free plan if you just want to test customisation on one of your products.

I am in the UK, and the support team got back to me in seconds. Sheniel was extremely helpful with the setup. It looks flawless with my theme.

I will definitely be upgrading to the paid plan for my other customisable products.

Thank you!

Rest In Pieces
United Kingdom
About 1 hour using the app
Product Customizer replied March 22, 2023

Hello to our friends at Rest In Pieces

Thanks for sharing your review with us and the community. We're thrilled to learn that Sheniel was able to assist you. We truly appreciate your business, and we can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

April 13, 2022

This app was great! it was exactly what we needed for our store. Definitely recommend. Their CS was efficient and extremely helpful.

shoplumee
Malaysia
About 1 hour using the app
Product Customizer replied April 13, 2022

Hello to our friends from shoplumee

Thanks for the awesome review. We're so happy to hear that you are enjoying Product Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Product Customizer Support Team

March 30, 2022

excellent, they helped me solve my problem super fast and they are excellent. The best APP to use for your Ecommerce

LISTOSBPO
Colombia
About 1 hour using the app
Product Customizer replied March 30, 2022

Hello to our friends at LISTOSBPO

Thanks for the awesome review. We're so happy to hear that you are enjoying Product Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Thanks for the recommendation.

Cheers,
Pushpesh & the Product Customizer Support Team

October 31, 2022

Customer Support is amazing, very responsive and very quick! I'm very satisfied and will continue to use their service!

Olivier's Butchery
United States
44 minutes using the app
Product Customizer replied November 1, 2022

Hello to our friends at Olivier's Butchery

Thank you for the glowing review and the recommendation. We're so happy to hear that you are enjoying Product Customizer. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Product Customizer Support Team

December 10, 2018

very good app. wonderful customer service!!! My product has over 500 SKUs. This app do help! Thank you for your team!!!

readywig.com
China
37 minutes using the app
April 1, 2022

Ik heb deze app gebruikt om personalisatie aan een product toe te voegen. Ik kwam er niet helemaal uit met installeren en Aman heeft mij super goed geholpen. Heel erg bedankt!

lessisbore.jewelry
Netherlands
31 minutes using the app
Product Customizer replied April 1, 2022

Hallo aan onze vrienden op lessisbore.jewelry

Bedankt voor het delen van uw recensie met ons en de community. We zijn verheugd om te horen dat Aman je heeft geholpen met de installatie van de app. We kunnen u niet genoeg bedanken voor het nemen van de tijd om uw feedback met ons te delen en ons eraan te herinneren waarom we doen wat we doen. Wij wensen u en uw winkel veel succes!

Proost,
Pushpesh en het ondersteuningsteam voor productaanpassers

March 1, 2013

It's the best app ever, really! It is so easy to use, understand and install. And it saves a lot of time and money, really a loooot of time. Is wouldn't be possible to use Shopify without this. Every user of Shopify have to install it. And no one will regret ;-)

flotteBraut