Reviews (1,798)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage multiple product customizations, especially for personalized items. It simplifies the customization process on product pages, enhancing both the shopping experience and variant management. The user-friendly interface and exceptional support team, known for their quick and effective responses, are frequently praised. Merchants note a significant boost in sales and customer engagement, often recommending the app for its comprehensive features.

March 8, 2024

Customer support was great. Walked me through exactly what needed to be done and should have my app error fixed!

Shevaughn was very helpful.

Thank you

Next Level Sports
United States
Over 6 years using the app
Product Customizer replied March 11, 2024

Hi Next Level Sports,

Thanks for the nice review! Shevaughn is an excellent team member and we're thrilled that you had a great experience with our support team. Please always feel free to reach out to us!

August 13, 2024

Great customer service! Quick and efficient. :-)

Coastal Chaos LLC
United States
4 days using the app
Product Customizer replied August 16, 2024

Hi Coastal Chaos LLC,

Thank you for your feedback! We're glad that our customer service team was able to assist you quickly and efficiently. Providing great customer service is key for us, and we strive to offer the best support to all our customers.

Thanks for your support!

June 17, 2024

Product Customizer is definitely a great option to consider, if you are seeking an app that will allow you to customize your products, I recommend Product Customizer. A demo session enabled me to navigate my way around the app quite easily. The customer service is fantastic, I couldn't ask for better.

Doux Tees
United Kingdom
7 days using the app
Product Customizer replied June 19, 2024

Hi Doux Tees,

Thank you for your feedback! We're pleased that you found our demo session helpful and our app effective for product customization. It's wonderful to hear that our customer service stood out to you.

We appreciate your recommendation!

April 15, 2024

Easy to use and rather dynamic. Customer Service is incredibly responsive and fixes problems quite quickly.

FYEAH Printing
United States
About 9 years using the app
Product Customizer replied April 17, 2024

Hi FYEAH Printing,

Thanks for the positive feedback! We're very happy to hear that the app was easy for you to use and you received speedy support from our customer service team. Cheers and happy selling!

April 16, 2024

Had a problem and very quickly got help from Aman and the problem is fixed!

Stag Design
United Kingdom
Over 10 years using the app
Product Customizer replied April 17, 2024

Hi Stag Design,

Thanks for the 5 star review, and thank you for recognizing Aman! He's a great team member and will be thrilled to read this feedback. Thanks again!

April 15, 2024

I've been using this App for over 10 years, it's easy to use and the support is prompt and spot on every time!

Maria’s Portrait Studio
Canada
Over 7 years using the app
Product Customizer replied April 17, 2024

Hi Maria's Portrait Studio,

Thank you so much for this wonderful review and for using our app for such a long time! We are absolutely thrilled to have the privilege of serving merchants such as yourself. Please always feel free to reach out to our team for any needs!

April 17, 2024

I had the most wonderful experience with DEEP! He was very helpful, kind and considerate. Deep walked through all of my concerns and helped me make my pages stand out! Thank you so much!! I will recommend.

Doglicious Bakery Bites
United States
9 months using the app
Product Customizer replied April 19, 2024

Hi Doglicious Bakery Bites,

Thanks so much for the positive feedback and for recognizing Deep! He is an excellent team member and will be thrilled to read this. Thanks again!

April 15, 2024

Downloaded today, and had my first product option displaying on my website within minutes. Super user friendly. I needed assistance from the team and they answered within a minute and are super friendly and fixed the issue. 10/10 recommend.

Jagger and Friends
New Zealand
8 months using the app
Product Customizer replied April 17, 2024

Hi Jagger and Friends,

Thanks for the 5 star review! We're thrilled that you would recommend our app to other merchants. Thank you for also recognizing the quality of our customer support team, we are always striving to go above and beyond for our merchants. Thanks again!

March 22, 2024

I am new to shopify and setting it up the way I wanted, wasn't perfect. Having an app like this really made my site customized the way I wanted it. Support for this app is awesome too, they messaged me and walked me through a few things that would improve how I set everything up - they checked code for issues I thought I was having and went above and beyond. Highly recommend.

Board & Block Co.
United States
3 months using the app
Product Customizer replied March 25, 2024

Hi Board & Block Co.

Thank you for this outstanding review! We thrilled that you found our app to be so useful. Thanks in particular for the kind words about our support team, we take great pride in offering best in class service. Cheers on your new shopify store!

July 15, 2024

I had a complimentary meeting to learn about Product Options & Customizer and the representative was very knowledgeable and helpful and answered all of my questions. Thank you!

ZANATELLA
United States
2 days using the app
Product Customizer replied July 19, 2024

Hi ZANATELLA,

Thank you for your feedback! We’re thrilled to hear that our representative provided you with valuable insights and addressed all your questions effectively.

Thank you for choosing our app!