Reviews (1,798)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for businesses needing extensive customization, such as personalized gift shops. It simplifies managing product variations and enhances the shopping experience with features like drop-down lists and image uploads. The app integrates seamlessly with Shopify and offers robust customer support through chat, email, and Zoom, making it ideal for enhancing online store capabilities.

July 31, 2017

So far so good, wonderful customer service (Ryan Frizzell) All questions and concerns have been dealt with and I'm looking forward to seeing all the capabilities of this app. I love all the options- um... amazing!

Anomaly Creations Designs
United States
4 days using the app
October 5, 2023

Je viens d'installer l'application et je peux vous dire que le résultat est top! Le service client très rapide et très actif!!

Merci beaucoup, je recommande!

EternelCustom
Switzerland
3 months using the app
Product Customizer replied October 9, 2023

Bonjour EternalCustom,

Merci de nous avoir laissé cette excellente critique. Bonjour, Merci de nous avoir laissé cette excellente critique. Nous sommes heureux que nous puissions vous aider à configurer votre application. Nous sommes là si vous avez besoin de nous!

Product Options & Customizer support team

January 11, 2023

Have been using this app a few days and so far great - quick response to support and very friendly - Thanks :)

ototouk
United Kingdom
4 days using the app
Product Customizer replied January 12, 2023

Hello to our friends at ototouk

Thank you for the glowing review. We're thrilled to learn that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

June 24, 2022

Really quick and helpful customer service. Updated my theme to show the correct product varient and was easy to deal with.

Kamari Furniture
Australia
4 days using the app
Product Customizer replied June 27, 2022

Hello to our friends at Kamari Furniture

Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

April 17, 2022

Amazing customer service by Aman! Answered all my questions/queries fast and quickly. Thank you again.

SHANINA
Australia
4 days using the app
Product Customizer replied April 18, 2022

Hello to our friends at SHANINA

Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer. Aman is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment.

Tanu & The Product Customizer Support Team

August 25, 2022

Not 100% what I was looking for but due to the timely mannor a staff member was able to help I give 5 Stars. Had one other issue, but it's on shopify's end.

Discount Parking Permits
United States
4 days using the app
Product Customizer replied August 29, 2022

Hello to our friends at Discount Parking Permits

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Product Customizer Support Team

March 16, 2019

So far, this app does everything we need. It is easy to use and the support response is FAST.

Lucky Hoodoo Products
United States
4 days using the app
Product Customizer replied March 22, 2019

Friends at Lucky Hoodoo, it's certainly been a pleasure serving you all thus far! So glad we have been able to take care of your questions so quickly - we definitely work hard to keep our response-times as close to real-time as possible! Thanks for taking the time to leave us a rating! SO appreciated! :)

November 27, 2020

I just started using this app. Had trouble with the installation, caused by a different app which was installed, that first made it impossible to change the html/css code as it was supposed to be. THE SUPPORT TEAM then was super fast, within 1 hour everything was fixed and set. Now I am ready to go to use this easy to handle app. Will upgrade soon, to use more detailed functions. Thanks for a simple and great working solution – to customize my shop offers!

Calma Candle Co.
Germany
4 days using the app
Product Customizer replied November 27, 2020

Hello to our friends from Calma Candle Co.

Thank you! We will definitely extend your kudos to our support team! We really appreciate this awesome review :-)

-Melissa & The Product Options & Customizer Team

April 13, 2023

Product is great and the support from Sheniel was fantastic. She spent time making sure the product options were exactly what I wanted and solved all my problems. Couldn't speak highly enough of the whole experience.

Sunny Day Studio
Australia
4 days using the app
Product Customizer replied April 13, 2023

Hello to our friends at Sunny Day Studio

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that Sheniel was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

August 15, 2022

Had some question and they were answered quickly. Got my product working on the site with no issues.

Flossie Blanks
United States
4 days using the app
Product Customizer replied August 17, 2022

Hello to our friends at Flossie Blanks

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team