Reviews (1,798)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for businesses needing extensive customization, such as personalized gift shops. It simplifies managing product variations and enhances the shopping experience with features like drop-down lists and image uploads. The app integrates seamlessly with Shopify and offers robust customer support through chat, email, and Zoom, making it ideal for enhancing online store capabilities.
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Great support needed help on installation and got a reply within the hour. Fast and knowledgeable. Would recommend,
Hello friends from VAPE DIRECT!
So nice of you to leave this positive review here on the Shopify app store! It helps us so much. Glad you appreciate our customer support -- hope your online store sees huge success!! Thanks for the recommendation!
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
One of Worst app in this category.. product not able to synced with real time.. every time i have to contact to customer support.. what the hell is this also they charge 19$ for nothing..
Just a friendly followup here - we never heard from you on how we could help fix this. We really want to help... Could you let us know? Thanks!
-Sean
Hello to our friends from Fitness Cube!
Thanks for leaving this review, and I'm so sorry the app didn't work as expected. That is not a normal issue that our users have, so sincerest apologies.
Did you know that our app includes 100% Free and Unlimited support? We would have fixed that for you right away if we had known about this issue. With our app, changes to products or product options DO UPDATE in real-time. But if they weren't on your store, we could have fixed that immediately...
Can you give us a chance to fix this for you? Happy to credit that charge back to you right away as well...
Please let me know asap - we are 100% here to help, 24/7...
Sean H & The Product Customizer Support Team
This App is fantastic! Its everything I was looking for to help me customize my Shopify store. I look forward to continuing to use it in the future!
The app is easy to use. It's easy to apply the custom options to many or even all products in your shop at once.
When a customer doesn't check a required box, it flashes on that box. Everything about the app looks and feels very sleek and clean. Love it and glad we found it!
Excellent customer service was so helpful, and got me on the right track he was so patient with me, i will for sure ask for him again it meant so much to me to have his help... thank you
Hi there I Sew Jo,
We appreciate hearing that you had excellent customer support for setting up your app. Thank you for taking the time to acknowledge the support with this review. We are here to help when you need it!
The Product Options & Customizer Support Team
Happy to use this app! I had some trouble with installing it with my theme but the team helped me very well and quickly too!
Hello to our friends at Barx Dogs
We are incredibly grateful that you took the time to leave us such a wonderful review. We're delighted to hear that you are enjoying Product Customizer, and we're thrilled to learn that our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!
Tanu & The Product Customizer Support Team
Great Fast Support! I had trouble setting up on the free trial and they had it fixed within minutes as I gave collab access. Thanks
Hello to our friends at NEVANNA BLU - Be Like U
We are incredibly grateful that you took the time to leave us such a wonderful review. We're delighted to hear that you are enjoying Product Customizer, and we're thrilled to learn that our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!
Tanu & The Product Customizer Support Team
This app looks like it will work well for us. The Support we received was awesome and Nicoz helped set things up! Thank you Nicoz!
Hello to our friends at Tigershark
Thank you for the glowing review. We're thrilled to learn that Nicoz was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success!
Stephanie & The Product Customizer Support Team
Overall, this is a solid app. It offers the extra bells and whistles that enrich the user's shopping experience. The key feature we wanted was the image upload ability, to allow the user to see the image they uploaded to our shopify store. I myself was unable to get this feature to work. Luckily, their support team was reactive to my request. I sent them screenshots and they were able to troubleshoot the issue with the theme. They QUICKLY fixed the problem. Our team is so happy to have this feature now. Great app, and easy peasy good support. Thanks again to Pushpesh! :)
Hello to our friends from Aquaproof Paper
Jen, Thank you so much for taking out the time to leave such a wonderful review. We are elated that we were able to assist you. We sincerely appreciate this honest and thoughtful review. It makes all our hard work worthwhile. We wish you and your store great success !!
Cheers,
Pushpesh & the Product Customizer Support Team
Works great for those looking to sell personalized products.