Reviews (1,798)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage multiple product customizations, especially for personalized items. It simplifies the customization process on product pages, enhancing both the shopping experience and variant management. The user-friendly interface and exceptional support team, known for their quick and effective responses, are frequently praised. Merchants note a significant boost in sales and customer engagement, often recommending the app for its comprehensive features.

March 7, 2022

Je suis vraiment contente de cette application et en plus un service client quasi immédiat ! Je recommande

Charmenomad
Portugal
1 day using the app
Product Customizer replied March 8, 2022

Hello to our friends from Charmenomad

Merci d'avoir laissé cet avis réfléchi ! Nous vous remercions d'avoir pris le temps d'écrire ceci ! Nous sommes heureux que notre équipe d'assistance ait pu vous aider. Nous aimons vous avoir comme client et nous sommes toujours là pour aider votre boutique Shopify à réussir !

Tanu & The Product Customizer Support Team

September 27, 2021

I used the app to add customization options to some of my items and got stuck. I reached out via chat and they were very helpful.

Rags4Wags
United States
1 day using the app
Product Customizer replied October 5, 2021

Hello to our friends from Rags4Wags

We’re pleased that we were able to provide you with excellent service. We are incredibly grateful that you took the time out to leave us such a wonderful review. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

December 2, 2021

Kevon was a great help and sorted my problems out very quickly and was very helpful, I would highly recomend.

THE INDIANA JONES STORE
United Kingdom
1 day using the app
Product Customizer replied December 3, 2021

Hi THE INDIANA JONES STORE,

Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer and we are so glad Kevon was able to assist you :-) We love having you as a customer and are always here to help your Shopify store succeed! We are so glad our team was able to assist you!

-Tanu and The Product Customizer Support Team

November 3, 2022

Great Support, Great app nothing to complain about, took me some time to figure out but their support helped me out and i was all setup in no time

CozywithPets
Denmark
1 day using the app
Product Customizer replied November 8, 2022

Hello to our friends at CozywithPets

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Product Customizer Support Team

July 1, 2020

Steven was a great help in getting the app to work successfully when we were building our shop. He answered our questions and kept us informed as to what he was doing. Thank you Steve!

Julia Gash
United Kingdom
1 day using the app
Product Customizer replied July 1, 2020

Hello Julia!

We are ecstatic that our support team was extremely responsive and helpful to you. We wish you all the success with your store! :)

-Melissa & The Product Options & Customizer Team

April 4, 2024

Parfait

GIU BIJOUX PARIS
France
About 1 hour using the app
Product Customizer replied April 5, 2024

Salut Giu Bijoux Paris,

Merci de nous avoir laissé cet avis! Nous sommes toujours là pour vous aider!

February 10, 2014

I am a neophyte and this app was very easy to understand. I had a tough time putting snippets in the right place; one quick email and their support team did it for me! I played around with the options and quickly got them installed. I ended up using a different app only because I needed different functionality. When I wrote to explain and ask how to remove the CS-installed snippets, they got right back to me to explain how. Wonderful team @ Product Customizer.

2ChicNails
United States
24 days using the app
February 1, 2014

This is a great little app.
Unbelievably simple and straight forward.
Talk about a time saver

Why can't all the others be like it??? :-)

Looking forward to adding more products to my catalog!

Bitch T-Shirts™
United States
1 day using the app
July 13, 2022

I was having some problem with setting the app up on my Site. I contacted them and they were back with me in just a few minutes. They set everything up for me. The service was outstanding

Gift Basket Village
United States
1 day using the app
Product Customizer replied July 14, 2022

Hello to our friends at Gift Basket Village

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

Cheers,
Pushpesh & the Product Customizer Support Team

November 29, 2021

This app did exactly what I did it to. Had a small issue with install but customer service was quick and fixed my issue! Would Recommended.

Preuss Pets
United States
About 24 hours using the app
Product Customizer replied November 30, 2021

Hi Preuss Pets,

Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer. We love having you as a customer and are always here to help your Shopify store succeed! We are so glad our team was able to assist you!

`Harish - Customer Success Team! :D Cheers!