Reviews (1,798)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to manage multiple product customizations, especially for personalized items. It simplifies the customization process on product pages, enhancing both the shopping experience and variant management. The user-friendly interface and exceptional support team, known for their quick and effective responses, are frequently praised. Merchants note a significant boost in sales and customer engagement, often recommending the app for its comprehensive features.
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I've used this app on several stores. The functionality is top notch and the support has never failed me. Helpful and friendly every time.
This is a must have app.
I had a complimentary meeting to learn about Product Options & Customizer and the representative was very knowledgeable and helpful and answered all of my questions. Thank you!
Hi ZANATELLA,
Thank you for your feedback! We’re thrilled to hear that our representative provided you with valuable insights and addressed all your questions effectively.
Thank you for choosing our app!
Product Customizer is the best customization app on the market. Gives you complete creative control on how you want to customize products. Other apps had many limitations. Along with the support team, Aman is always an email away, response time is actually impressive. If you need help with anything he is always there to help
Hi Art Ka Mart,
Thank you for your review! We're thrilled that our app meets your needs. It’s great to hear that Aman and our support team have been responsive and helpful. Excellent customer service is key to our mission, and we’re glad to deliver. We appreciate your feedback!
Great app - meets our needs and also has immediate customer service if needed.
Hi there Brian de Staic,
Thanks for leaving us this 5-star review. We strive to provide the best customer support services for our merchants and we are happy that you got the immediate assistance that you needed. We are here to help anytime!
The Support Team
Great app just what we needed here at Key Workwear.
Their tec support is fantastic, fast responce times and will even do the task you are strugling with.
Hi there Key Workwear,
This is a fantastic review and we are so glad that you left it! Hearing that you were struggling and reached out to get support is what we needed to hear. We do not want any merchants to struggle when we can provide fast service to get you up and running. Thanks for acknowledging our support team. We are here anytime you need us!
The Support Team
Application très pratique pour la personnalisation ! Le support est aussi très réactif, merci beaucoup !
Bonjour Nouvel amour,
Merci pour votre avis ! Nous sommes ravis de savoir que vous trouvez notre application pratique pour la personnalisation et que notre support a été réactif. La satisfaction de nos clients est très importante pour nous.
Merci beaucoup pour votre soutien!
Had an issue with the customized info carrying over to checkout, they fixed in a timely manner and great custom service!
Hi Blue Sheep Bake Shop,
Thanks for the positive feedback about our service! We're always striving to provide the best possible support experience for our merchants and are glad to hear that we've hit the mark here. Please always feel free to reach out to us for any future needs!
I am a novice user of this product, but from my initial experience, it is certainly superior to similar apps. The customization of the product is easy to set up and use. It only took me under an hour to transfer my products from a different app to Product Options app. It is definitely worth considering if you are in search of a new tool.
Hi Black Box Creations,
Thanks for taking the time to leave us this review! We're very happy to hear that the app is easy to use for a new user. Our development team is very focused on making the app as intuitive as possible, so they will be thrilled to hear this feedback. Thanks again!
Tried to use many product customizers for my store, I am running a couples niche so there are many options. so far this app was the cleanest looking, easiest to use and fit my store perfectly.
also the staff are really helpful, I had some issues with something and they answered me in about 1 minute and handled my issues professionally and patiently, special thank you for Deepanjoy and Aman for helping me out very kindly (=
Hi LOOT BOX,
Thank you for your review! We're thrilled our app fits your store's needs and that Deepanjoy and Aman provided prompt, professional support. Thanks again for sharing!
The seems to be good but struggled to get it working correctly at the start. I contacted support for help but kept being told they are working on it. Still waiting to hear back. Turns out I was able to get the app working on my own.