Reviews (1,798)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage multiple product customizations, especially for personalized items. It simplifies the customization process on product pages, enhancing both the shopping experience and variant management. The user-friendly interface and exceptional support team, known for their quick and effective responses, are frequently praised. Merchants note a significant boost in sales and customer engagement, often recommending the app for its comprehensive features.

March 3, 2024

Amazing app! Works perfectly with our store. Very happy so far. Support was extremely helpful and quick to resolve a small issue we ran into. Great team!

ShopaJoy
United States
4 months using the app
Product Customizer replied March 4, 2024

Hi ShopaJoy,

We take great pride in the quality of our app and the support that our team provides. Thank you so much for taking the time to leave us this nice review, and do not hesitate to reach out in the future for any/all needs!

April 26, 2024

They are very kind and fast. Thank you !!!

Edible Prints On Cake (EPoC)
United States
About 9 years using the app
Product Customizer replied April 29, 2024

Hi Edible Prints On Cake (EPoC),

Thank you for your kind words! We're delighted to hear that you had a positive experience with our team and that we were able to assist you promptly. Thanks again for sharing!

June 4, 2024

Great app! Easy to deal with. Plus customer care is on the highest level. Highly recommend!

Club Shop Cuchulainn
United Kingdom
Almost 3 years using the app
Product Customizer replied June 5, 2024

Hi Club Shop Cuchulainn,

Thank you for your feedback! We're glad to hear that you're satisfied with the app and our customer support. Providing top-notch service is one of our core values.

Thanks for being a valued user!

Edited May 29, 2024

This app was exactly what I was looking for to get all of my custom product varriants into my store! The backend of the app is super is to use and straight forward as well. Also their support is unmatched! I booked a zoom call with (Deep) and he helped me implant all of my custom tweaks that I needed preformed in 24 hours. Company and staff are 10/10! Thank you Deep and Product Customizer for being awesome! lol

Deep is 10/10!

MXM PERFORMANCE
United States
19 days using the app
Product Customizer replied May 13, 2024

Hi MXM PERFORMANCE,

Thank you for your feedback! We're thrilled to hear that our app was exactly what you needed. It's great to know that Shevaughn could assist you promptly with your custom requirements. We strive for unmatched support, and your satisfaction is our top priority. Thanks again for choosing us!

May 27, 2024

Great app and has even better customer support. They were able to optimize the accessibility of my customization options a moment before my launch with a moments notice

WOLVESOFWEAR™
United States
21 days using the app
Product Customizer replied May 29, 2024

Hi WOLVESOFWEAR™,

Thank you for your feedback! We're delighted to hear that you find our app great and our customer support even better. Providing exceptional customer support is very important to us. Thanks again for sharing!

February 5, 2024

This app has opened up so many options to my products! It is so easy to use and the customer service is OUTSTANDING. Love this product!!

Sweetwoods
United States
6 months using the app
Product Customizer replied February 7, 2024

Greetings Sweetwoods,

It is fantastic to hear that Product Options & Customizer has allowed your products to have so many options. It is also exciting to hear that our support team was able to assist you with what you needed. Thank you for acknowledging the app and the support!

The Support Team

March 29, 2024

Have been using this app for many years. The team is helpful with troubleshooting.

Keepsake by Ryo
Singapore
Over 6 years using the app
Product Customizer replied April 1, 2024

Hi Keepsake by Ryo,

Thank you for being a long time member of Product Options and Customizer! We're thrilled to continue serving your store and are very gratified to hear that you had a great experience with our support team. Happy selling!

September 19, 2024

So far so good :), great product customizing app.

yenomze
United States
5 minutes using the app
Product Customizer replied September 23, 2024

Hi yenomze,

Thank you for your feedback! We're glad to hear that you're enjoying the product customization features so far. We aim to provide a seamless experience for our users.

Thanks for choosing our app!

Edited May 22, 2024

Deep was great at helping me get set up and the app is what I am looking for so far. Thanks a lot!
Deep was also a great help when i needed extra info on price changes.
great work!

Little Safari
Australia
13 days using the app
Product Customizer replied May 13, 2024

Hi Little Safari,

Thanks for your feedback! We're thrilled to hear that our team member Deep was able to help you get set up effectively, and that our app is what you were looking for. Ensuring your satisfaction is one of our core values, and your feedback is greatly appreciated!

Edited March 3, 2024

A great app for all those is product customization business. I am more than pleased with level of professional assistance from the team. Their response is timely and always go an extra mile to answer your query. The upload of the images into Shopify is seamless when using this app.

Photo Gifts Online
South Africa
About 1 month using the app
Product Customizer replied February 23, 2024

Hi there Photo Gifts Online,

We love to hear that Product Options & Customizer is giving you the customization that you are looking for. Thanks for giving us this great review.

The Support Team