Reviews (1,024)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing Shopify store customization, especially for custom apparel and personalized gifts. It features a user-friendly interface, conditional logic for streamlined shopping, and template saving for efficiency. The app integrates well with various themes and setups, and the support team is praised for their quick, effective assistance.

July 23, 2025

This app is perfect for offering my customers a custom t-shirt product. I allows me to add front and back design options with upcharge for additional selections. It's perfect for my small business (side hustle). I would 10 out of 10 recommend.

J.A.M.S. Twisted Tees
United States
About 3 hours using the app
Product Customizer replied July 26, 2025

Thank you so much for your amazing review! We're thrilled to hear that the app is helping you offer custom t-shirt products and manage design options with ease. It means a lot to us that it's supporting your small business and side hustle! If you ever need help or have suggestions, we’re always here for you. Thanks again for the 10/10 recommendation — we truly appreciate it!

May 16, 2025

Very helpful customer support, and works with other product add on apps. Would recommend

Love Cardiff
United Kingdom
8 months using the app
Product Customizer replied May 19, 2025

Thank you for the review! We're happy to hear the support was helpful and that the app works well alongside your other product add-ons. We truly appreciate the recommendation!

April 30, 2025

Great and fast customer service! I had messed something up with my personalization field. I messaged them late last night and first thing this morning it's already been fixed. It was a breeze. So excited to have my shop up and running smoothly now thanks to their great help!!

Hazel + Bloom Co.
United States
About 16 hours using the app
Product Customizer replied May 1, 2025

Thank you so much for your kind words! We're thrilled to hear everything was quickly sorted out and that your shop is running smoothly now. If you ever need anything else, we're always here to help. All the best with your store!

June 27, 2025

Really happy with this app. The support team was very helpful and made the whole process easy. Highly recommend.

Edje Concrete
Australia
21 days using the app
Product Customizer replied June 30, 2025

Thank you so much for the kind words and recommendation! We're delighted to hear that you're happy with the app and had a smooth experience with our support team. We're always here if you need anything!

May 27, 2025

Lasandra was so helpful and patient with me. She was able to show me exactly what I needed to do and helped me with any obstacles I ran into. I will continue to reach out to them because she was so great!

Lettered + Luxe
United States
2 days using the app
Product Customizer replied May 29, 2025

Thank you for the kind words! We're glad to hear that Lasandra was able to provide clear guidance and support throughout your experience. It's great to know her patience and assistance made a difference. We're always here whenever you need help!

April 25, 2025

Great tool for collecting additional properties for customers. Support is very prompt and friendly.

FLOPTROPICA
Australia
9 months using the app
Product Customizer replied May 1, 2025

Thank you for the wonderful review! We're glad to hear the app is working well for you and that you had a great experience with our support team. Don't hesitate to reach out if you ever need anything!

April 3, 2025

We've been using this app for years on other stores, and it's always done what we've needed it to. Tech support is awesome when we're not sure how to set up a particular thing, which isn't often as it's pretty easy to use!
Great app.

NM State Alumni Shop
United States
About 3 hours using the app
Product Customizer replied April 25, 2025

Thank you for being such a long-time user and for your continued support! We're so glad to hear the app consistently meets your needs and that you've found it easy to use. It's great to know our support team has been helpful whenever needed. We truly appreciate your kind words and loyalty.

January 17, 2025

Really helpful team. Quick response and ready to assist whenever needed. Deep (from the team) even went beyond what was just needed and give me a few other helpful suggestions too. He was eager to get my problem solved and hopped on to a call twice within the same day. Thank you Deep and product options teams!

Getspexy
India
Over 5 years using the app
Product Customizer replied February 19, 2025

Thank you for your wonderful review! Our team takes great pride in offering exceptional support to our users, and Deep is just one of our many rockstars.

February 2, 2025

Product Customizer allows my Shopify store to have all the drop downs I need to sell products with several variants. There have been some glitches, but the customer service is always there to help solve the problem quickly.

Camprageous Gifts
United States
Over 11 years using the app
March 12, 2025

The support team was super responsive and helpful when I reached out with a technical issue. The problem was solved promptly and professionally.

Poppington's Gourmet Popcorn
United States
Over 10 years using the app
Product Customizer replied April 7, 2025

Thanks for the review! Our support prides itself on providing excellent support, we are pleased that they were able to resolve your issue quickly.