Reviews (1,784)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.

April 16, 2024

all perfect Aman best support manager

Bsign
Ukraine
Over 4 years using the app
Product Customizer replied April 18, 2024

Hi Bsign,

Thanks for the 5 star review and for recognizing Aman. He will be thrilled to read this! We are always here to assist!

April 17, 2024

I had the most wonderful experience with DEEP! He was very helpful, kind and considerate. Deep walked through all of my concerns and helped me make my pages stand out! Thank you so much!! I will recommend.

Doglicious Bakery Bites
United States
15 days using the app
Product Customizer replied April 19, 2024

Hi Doglicious Bakery Bites,

Thanks so much for the positive feedback and for recognizing Deep! He is an excellent team member and will be thrilled to read this. Thanks again!

March 4, 2024

Excellent and timely customer service. The app works very well.

Great Gift World
United States
Almost 7 years using the app
Product Customizer replied March 6, 2024

Hi Great Gift World,

Thanks for the kind words, please do not hesitate to reach out to us for any future needs!

May 15, 2024

very helpful support! i really appreciate their work :)

BabaBeldy
France
19 days using the app
Product Customizer replied May 21, 2024

Hi BabaBeldy,

Thank you for your kind words! We're thrilled to hear that you found our support very helpful and appreciate our team's work. Your satisfaction is important to us. Thanks for sharing!

February 15, 2024

Works very well, and when it doesn't, the support team responds quickly and effectively.

Ergo Experts
United States
About 7 years using the app
July 9, 2024

Lifesaver Thank you for efficient assistance.

AtThePlot
United States
2 days using the app
Product Customizer replied July 11, 2024

Hi AtThePlot,

Thank you for your feedback! We're thrilled to hear that our assistance was efficient and helpful. We're here to support you whenever you need it.

Thank you for trusting us!

May 15, 2024

the app gives me all the options i need, so i would probably recommend to a friend

חנות פתיל תכלת
Israel
15 days using the app
Product Customizer replied May 21, 2024

Hi חנות פתיל תכלת,

Thank you for your feedback! We're delighted to hear that our app meets your needs. Knowing that you would recommend it to a friend means a lot to us. Thanks for being a valued user!

May 24, 2024

Super easy to use, and the support team is amazingly fast and helpful. Aman was able to help solve my problems, thank you so much Aman!!!

Forever Bloom DE
Germany
4 days using the app
Product Customizer replied May 29, 2024

Hi Forever Bloom DE,

Thank you for your review! We're thrilled to hear that you find our app super easy to use and that our support team is fast and helpful. We're glad Aman was able to solve your problems. Providing excellent customer support is a core value for us, and we strive to ensure every user has a seamless experience. Thanks again for sharing!

February 29, 2024

The dev team is great, good app too, lets us customize our pages so we can offer more options.

Glass House AU
Australia
About 1 year using the app
Product Customizer replied March 4, 2024

Hi Glass House AU,

We're very pleased to hear that you found the app to be helpful. Our devs are very committed and will be thrilled to hear that you had a great experience with our application!

June 6, 2024

very good app, it works, the assistance staff is very helpful and chats on whatsapp, very good

Kaidara Gioielli
Italy
6 days using the app
Product Customizer replied June 10, 2024

Hi Kaidara Gioielli,

Thank you for your review! We're pleased to hear that you find the app very good and that our assistance staff has been helpful. Providing effective support is important to us.

Thanks for sharing!