Reviews (1,798)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage multiple product customizations, especially for personalized items. It simplifies the customization process on product pages, enhancing both the shopping experience and variant management. The user-friendly interface and exceptional support team, known for their quick and effective responses, are frequently praised. Merchants note a significant boost in sales and customer engagement, often recommending the app for its comprehensive features.

February 7, 2024

It was an experience he walked me through the process and made it as easy as possible he solved my issue thank you!

Trending products you will love
United States
About 2 months using the app
Product Customizer replied February 9, 2024

Greetings Trending products you will love,

We appreciate you leaving us this review and acknowledging the support you received. It is great that you had a good experience and we want you to know that we are here for you, for anything.

The Support Team

March 4, 2024

Service is awesome! Thank you Shevaughn.

OttawaTeamShop.ca
Canada
Over 10 years using the app
Product Customizer replied March 6, 2024

Hi OttawaTeamShop,

Thanks for the nice review, Shevaughn is a rockstar on our team!

July 11, 2024

Extremely easy to set up. Very helpful support team. I needed the app to display differential on my store and they done it for me in minutes!!

Stair Runners UK
United Kingdom
About 6 hours using the app
Product Customizer replied July 15, 2024

Hi Stair Runners UK,

Thank you for your review! We're glad to hear that the setup was easy and that our support team could quickly assist you. Providing great customer support is a core value for us, and we're always here to help ensure your store runs smoothly.

We appreciate your trust in our app!

February 26, 2024

Great app, it was easy to set up, and all necessary customizations in place in no time.
The tutorials are easy to follow and the process is painless.

I did require the help of the team, as an update to the theme broke the configuration. Manage to have the store back online with the customizations in place in no time.

thebigword B.V.
Netherlands
About 1 month using the app
Product Customizer replied February 28, 2024

Greeting thebigword B.V.,

It is great to hear that our tutorials were easy to follow and even better to hear that you reached out to get help when you needed it. Thank you for leaving us this review. We are here to help you anytime you need.

The Support Team

April 28, 2024

This app have been great so far. Im super excited to be able to customize even more of our products

The online support was amazing as well

Lemmon's Lidz
United States
5 days using the app
Product Customizer replied May 7, 2024

Hi Lemmon's Lidz,

Thank you for your review! We're thrilled to hear that the app has been great for you so far. t's wonderful to know that you found our online support amazing as well. We strive to provide the best experience for our users, and your feedback is invaluable. Thanks again for sharing!

Edited April 7, 2024

Very good customer service and kindli help! Timely reply in different time zones!.Thank you very much for their work!

Safetyin
China
4 months using the app
Product Customizer replied January 30, 2024

Greetings Safetyin,

We are happy that you reached out to get assistance and we appreciate you acknowledging the support you received. Thank you!

The Support Team

January 22, 2024

Excellent customer support from Shevaughn.

Designer Bee of New England
United States
Over 9 years using the app
Product Customizer replied January 24, 2024

Hello Designer Bee of New England,

We are happy to hear that Shevaughn gave you great customer support and we appreciate you acknowledging this!

The Support Team

May 9, 2024

Highly recommend. The customer service is incredible and goes above and beyond to help!

So Good Kombucha
United Kingdom
About 3 years using the app
Product Customizer replied May 13, 2024

Hi So Good Kombucha,

Thank you for your review! We're delighted to hear that our customer service team has gone above and beyond to assist you. Providing exceptional service is our top priority, and we truly appreciate your feedback!

April 11, 2024

it does the job i needed and the customer service was outstanding. The Tech Support team worked with me until it was all good. The steps can be a bit confusing since this is essentially a bolt-on on top of the Shopify data models and templates. At the end of the day though, it was just want i needed.

Malibu Skate Wear
United States
19 days using the app
Product Customizer replied April 15, 2024

Hi Malibu Skate Wear,

Thanks for the positive feedback and for recognizing the effort of our customer service team. Our developers are hard at work making some UI improvements which should make the initial steps much easier in the future. That said, our support team is always here to assist you, so please do not hesitate to reach out!

March 14, 2024

Aman offers top-notch customer support. He attentively listens to my website requirements and works closely with me to ensure everything runs seamlessly. I greatly appreciate your dedication and hard work. Thank you!

Contempo Furniture
United States
29 days using the app
Product Customizer replied March 15, 2024

Hi Contempo Furniture,

This review is very gratifying to read. Aman is a top notch member of our team and always goes above and beyond to help our merchants. We are thrilled to read this and feel very privileged to be able to serve merchants such as yourself. Thank you so much for taking the time to write this review!