Reviews (1,798)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage multiple product customizations, especially for personalized items. It simplifies the customization process on product pages, enhancing both the shopping experience and variant management. The user-friendly interface and exceptional support team, known for their quick and effective responses, are frequently praised. Merchants note a significant boost in sales and customer engagement, often recommending the app for its comprehensive features.

March 28, 2024

Incredible customer service by Aman, replied within a minute and resolved my issue instantly. Very impressed.
the app does the job :)

Moss the Walls
Australia
4 months using the app
April 19, 2024

Great customer service! Shevaughn was very helpful and efficient.

In Essence Designs
United States
Over 3 years using the app
Product Customizer replied April 23, 2024

Hi In Essence Designs,

Thanks for your feedback! Customer service is one of our core values and we're glad our team member Shevaughn assisted you with with your needs. Thanks again!

March 17, 2024

Absolutely amazing customer service and so efficient. They have made my day so easy getting back to me straight away with support. I am extremely grateful.

Westlakes Trophies
Australia
11 days using the app
Product Customizer replied March 19, 2024

Hi Westlake Trophies,

Thanks for the nice review! We are very proud of the quality of service that our support team provides, so this review is really gratifying to read. We are always here to assist you!

February 19, 2024

Amazing customer service from Shevaughn and Amand. I really appreciate all of their help in getting this set up.

Signature Sweets by Amanda
United States
24 days using the app
Product Customizer replied February 21, 2024

Hi there Signature Sweets by Amanda,

Thank you for leaving us this 5-star review! We appreciate that you acknowledged the amazing support you received from Shevaughn and Aman. We strive to offer the best customer support ever to take the strain away from our merchants so they can get to business. Do not hesitate to reach out to us at anytime!

The Support Team

March 27, 2024

Needed some assistance and they got right on it. A1 service

Your Forever Oasis
United States
4 months using the app
May 7, 2024

Such a simple app to use . The Support Team is also great! Shout out to Shevaughn! Great guy!

Islamic-Essentials
Germany
3 months using the app
Product Customizer replied May 8, 2024

Hi there,

Thank you for your kind words! We're thrilled to hear that you find our app simple to use. It's awesome to hear that Shevaughn and our Support Team provided great assistance. Customer support is super important to us, and we're always here to make sure you have a great experience.

April 24, 2024

This app allows me to apply product options for my custom boutique even though many of my products exceed the 100 variant limit. Their app support is also extremely helpful with explaining how to use the app effectively.

Southern Prep Boutique
United States
2 days using the app
Product Customizer replied April 29, 2024

Hi Southern Prep Boutique,

Thank you for your review! We're glad our app is helping you manage product options for your boutique. It's great to hear our support team was able to assist you effectively. Thanks for sharing!

April 7, 2024

Perfect service, super nice people to help you. And they do almost all the work for you

Black Shadows
Germany
15 days using the app
Product Customizer replied April 9, 2024

Hi Black Shadows,

Thanks for the positive feedback! We're thrilled that you had such a great experience with our support team. We are always here to assist!

April 16, 2024

Exactly the customisation I needed for my website . Contact centre was also very helpful and understood the brief.

Abrahamallen
United Kingdom
About 2 months using the app
Product Customizer replied April 18, 2024

Hi Abrahamallen,

Thanks for the kind words! We're thrilled that you having a great experience with our app and the support team behind it. Cheers and happy selling!

February 29, 2024

This was the greatest experience ever. Shevaughn was not only kind, he was thoughtful, patience, and just above the top. Thank you God for great customer service.

IGS Creation: Discover Your Path to Peace and Love
United States
2 months using the app
Product Customizer replied March 4, 2024

Hi IGS Creation,

Thank you so much for the kind words! Shevaughn is a rockstar on our team, please always feel free to reach out.