Reviews (1,798)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage multiple product customizations, especially for personalized items. It simplifies the customization process on product pages, enhancing both the shopping experience and variant management. The user-friendly interface and exceptional support team, known for their quick and effective responses, are frequently praised. Merchants note a significant boost in sales and customer engagement, often recommending the app for its comprehensive features.

June 18, 2024

very helpful

2BOTS Awards Signs Apparel
New Zealand
Almost 4 years using the app
Product Customizer replied June 26, 2024

Hi 2BOTS Awards Signs Apparel,

Thank you for your feedback! We're glad to hear that you found the app very helpful.

We appreciate your support!

May 1, 2024

It's very easy to use and the customer service is great! Also very fast. Everyone should try it.

Catas de Vinos Armus
Chile
11 days using the app
Product Customizer replied May 7, 2024

Hi Catas de Vinos Armus,

Thank you for your feedback! We're thrilled to hear that you find our app easy to use and appreciate our great customer service. Speed is crucial to us, and we're delighted you noticed. Thanks again for your review!

April 8, 2024

The person who helped me was great. I sell personalized party supplies and needed multiple customized fields for my customers to enter in their information.

He was able to set it up in about 30 minutes or less for me. Thanks so much!

Modrn Bliss Creations
United States
3 days using the app
Product Customizer replied April 10, 2024

Hi Modrn Bliss Creations,

Thanks for taking the time to leave us this nice review! We take great pride in offering the best service possible and are thrilled to hear that we've hit the mark here. Thanks again!

April 4, 2024

Very knowledgeable, great customer service and you was very clear and great voice tone

NewBlingers
United States
7 months using the app
Product Customizer replied April 5, 2024

Hi NewBlingers,

Thanks for the glowing feedback about our customer service! We always strive to provide the best experience possible, its great to hear that we were able to hit that mark for you. Feel free to reach out whenever you need any assistance!

April 24, 2024

Just starting out, but so far so good. Very helpful with set up and support.

Chester & Co.
United States
10 days using the app
Product Customizer replied April 29, 2024

Hi Chester & Co.,

Thanks for sharing your experience! We're thrilled to hear that things are off to a good start for you. It's great to know that our support team was helpful during the setup process. Thanks again!

March 12, 2024

I was at first a little sceptical about the this platform but it has proven to be a view easy process to set. I ended up upgrading from the free plan to the premium on the same day simple because of the customer service and how prompt they were which makes me put my trust in them.
I would highly recommend

Sleyed
United Kingdom
About 21 hours using the app
Product Customizer replied March 14, 2024

HI Sleyed,

This is a very gratifying review to read. We're thrilled to be able to exceed your expectations and overcome your initial skepticism. Our support team is very dedicated to the merchants that we serve. Thank you so much for taking the time to leave this review.

If there is every anything that we can do to improve your experience with our app, no matter how minor, please do not hesitate to reach out to us!

April 22, 2024

Amazing customer servers. Shevaughn help me out a lot!
Thanks again

STEFRIX
Netherlands
27 days using the app
Product Customizer replied April 29, 2024

Hi STEFRIX,

Thank you for your feedback! We're so glad to hear that Shevaughn was able to help you out.Your satisfaction is our priority, and we're here whenever you need us. Thanks for sharing!

May 16, 2024

Very quick to answer questions and correct issues i ran into with setup on my theme.

OEMExtinguishers
United States
About 2 months using the app
Product Customizer replied May 21, 2024

Hi OEMExtinguishers,

Thank you for your feedback! We're glad to hear that our team was quick to answer your questions and resolve any issues you encountered with your theme setup. Thanks for sharing!

April 15, 2024

Helped me create custom fields without any issues, support replies fast also.

Hines+Young
United States
11 days using the app
Product Customizer replied April 16, 2024

Hi Hines+Young,

Thanks for the 5 star review! We're thrilled you had an easy experience utilizing the app and received speedy support from the team behind it. Cheers and happy selling!

October 4, 2024

Great

Elite Urban
United Kingdom
29 minutes using the app
Product Customizer replied October 7, 2024

Hi Elite Urban,

Thank you for your feedback! We're glad to hear you're satisfied. If you need any assistance, we're here to help!