Reviews (1,798)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage multiple product customizations, especially for personalized items. It simplifies the customization process on product pages, enhancing both the shopping experience and variant management. The user-friendly interface and exceptional support team, known for their quick and effective responses, are frequently praised. Merchants note a significant boost in sales and customer engagement, often recommending the app for its comprehensive features.

March 25, 2024

Excellent customer service and very good handling of the app!

Pawfectly Collarful
Germany
10 months using the app
Product Customizer replied March 26, 2024

HI Pawfectly Collarful,

Thanks for the kind words! We always aim to go above and beyond for our merchants, so its very gratifying to hear that you had such a great experience with our team. Kudos on a brilliant name for your store!

Edited March 24, 2024

Always very helpful when I have questions!! Wonderful support team!

Caring Comforts Co.
United States
8 months using the app
Product Customizer replied March 19, 2024

Hi Caring Comforts Co,

Thanks for taking the time to leave us this review and for recognizing Shevaughn's efforts. He is an outstanding team member and we're thrilled that you had such a great experience with our team and app. Cheers!

May 2, 2024

fast and responsive customer service!

Sweetwater Labs
United States
About 4 years using the app
Product Customizer replied May 7, 2024

Hi Sweetwater Labs,

We appreciate your feedback! It's great to hear that you've had a positive experience with our customer service team. Providing fast and responsive support is essential to us. Thanks again for sharing!

April 12, 2024

this app is the best one, thank you for your nice service

TeraNorme
Spain
About 1 month using the app
Product Customizer replied April 15, 2024

Hi TeraNorme,

Thanks for the positive feedback! We're very happy to hear that you are having a great experience with our app. Thank you for also recognizing the efforts of our support team, we are always here to assist!

March 13, 2024

works great and customer support is the best!!

Sports Live Decals
United States
Over 1 year using the app
Product Customizer replied March 14, 2024

Hi Sports Live Decals,

Thanks for the kind words! We're thrilled to hear you're having a great experience with our app and the support team behind it. We're always here for you!

April 24, 2024

Very quick to respond and have been able to fix any issues that i have had

LEBBI Threads & Boutique LLC
United States
17 days using the app
Product Customizer replied April 29, 2024

Hi LEBBI Threads & Boutique LLC,

Thank you for your feedback! We're pleased to hear that our response time has met your expectations and that we've been able to resolve any issues you've encountered. Your satisfaction is important to us. Thanks for sharing!

June 4, 2024

The customer service was really a good experience. Thank you Shevaughn.

Dun-ni London
United Kingdom
12 days using the app
Product Customizer replied June 10, 2024

Hi Dun-ni London,

Thank you for your feedback! We're glad our team member Shevaughn provided you with a good customer service experience. Providing excellent support is very important to us, and we strive to make every interaction positive and helpful.

January 30, 2024

Great App, and even better customer service. Aman, got on a call with me and showed me exactly how to setup my product, why some things work or didn't work. 5/5 Recommend.

Poyzd
United States
3 days using the app
Product Customizer replied February 1, 2024

Greetings Poyzd,

This is a great review and we appreciate you acknowledging the app and the customer support. We are happy that Aman was able to get on a call with you and help you setup your product as well as explain more about the app.

The Support Team

January 30, 2024

Very easy to use app and the customer service is EXCELLENT!

Team Outfitters Sarnia
Canada
About 1 year using the app
Product Customizer replied February 1, 2024

Hi there Team Outfitters Sarnia,

Thank you for leaving us this review and pointing out how great our customer support is! We appreciate you and are here if you need anything.

The Support Team

Edited March 4, 2024

Aman fixed everything very quickly and now my website looks perfect thanks again!

Hazy Daisy Vintage Pieces
United States
9 days using the app
Product Customizer replied March 1, 2024

Hello Hazy Daisy Vintage Pieces,

We are so happy that you reached out when you needed us and that Deep was able to assist you! That is what we strive for with our support team and we want it to be an easy process. Let us know if you need anything!

The Support Team