Reviews (1,798)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage multiple product customizations, especially for personalized items. It simplifies the customization process on product pages, enhancing both the shopping experience and variant management. The user-friendly interface and exceptional support team, known for their quick and effective responses, are frequently praised. Merchants note a significant boost in sales and customer engagement, often recommending the app for its comprehensive features.

January 30, 2024

Great App, and even better customer service. Aman, got on a call with me and showed me exactly how to setup my product, why some things work or didn't work. 5/5 Recommend.

Poyzd
United States
3 days using the app
Product Customizer replied February 1, 2024

Greetings Poyzd,

This is a great review and we appreciate you acknowledging the app and the customer support. We are happy that Aman was able to get on a call with you and help you setup your product as well as explain more about the app.

The Support Team

January 30, 2024

Very easy to use app and the customer service is EXCELLENT!

Team Outfitters Sarnia
Canada
About 1 year using the app
Product Customizer replied February 1, 2024

Hi there Team Outfitters Sarnia,

Thank you for leaving us this review and pointing out how great our customer support is! We appreciate you and are here if you need anything.

The Support Team

May 15, 2024

very helpful support! i really appreciate their work :)

BabaBeldy
France
19 days using the app
Product Customizer replied May 21, 2024

Hi BabaBeldy,

Thank you for your kind words! We're thrilled to hear that you found our support very helpful and appreciate our team's work. Your satisfaction is important to us. Thanks for sharing!

Edited March 4, 2024

Aman fixed everything very quickly and now my website looks perfect thanks again!

Hazy Daisy Vintage Pieces
United States
9 days using the app
Product Customizer replied March 1, 2024

Hello Hazy Daisy Vintage Pieces,

We are so happy that you reached out when you needed us and that Deep was able to assist you! That is what we strive for with our support team and we want it to be an easy process. Let us know if you need anything!

The Support Team

May 12, 2024

very helpful. great service

Tsutomu Lures
United States
Almost 2 years using the app
Product Customizer replied May 14, 2024

Hi Tsutomu Lures,

Thank you for your kind words! We're thrilled to hear that you found our app helpful and enjoyed our service. Your satisfaction is our top priority, and we're always here to support you. Thanks again for sharing!

May 15, 2024

the app gives me all the options i need, so i would probably recommend to a friend

חנות פתיל תכלת
Israel
15 days using the app
Product Customizer replied May 21, 2024

Hi חנות פתיל תכלת,

Thank you for your feedback! We're delighted to hear that our app meets your needs. Knowing that you would recommend it to a friend means a lot to us. Thanks for being a valued user!

January 21, 2024

Aman is great with app and product customisation support. I ended up choosing this app for my product customisation because of their exceptional customer support. Thanks!

Bambi Bags
Australia
About 1 month using the app
Product Customizer replied January 23, 2024

Hello Bambi Bags,

We appreciate you taking the time to recognize Aman's support and the value you received from him. We take pride in offering the best customer support service we can offer. Welcome to Product Options & Customizer. We are here if you need us!

The Support Team

March 10, 2024

communication was great and friendly! I asked for help and was helped put immediately.

Main Señora Roots
United States
3 months using the app
Product Customizer replied March 14, 2024

Hi Main Senora Roots,

Thank you for the kind words! We have a fantastic staff supporting the application and love receiving such positive feedback. Cheers!

March 19, 2024

Great Customer Service! They will go to different lengths to help you out.

The BookWorm
Australia
About 2 months using the app
Product Customizer replied March 21, 2024

Hi The BookWorm,

Thanks for the kind words! We always strive to go above and beyond for our merchants and its great to hear that we hit the mark for you. Happy selling!

February 16, 2024

Super helpful support! We were able to add in custom options for a custom supplement pack which went great.

PrimeHealth
United States
10 days using the app