Reviews (1,798)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage multiple product customizations, especially for personalized items. It simplifies the customization process on product pages, enhancing both the shopping experience and variant management. The user-friendly interface and exceptional support team, known for their quick and effective responses, are frequently praised. Merchants note a significant boost in sales and customer engagement, often recommending the app for its comprehensive features.

March 29, 2024

The app is very easy to use and customer service is quick to respond and available when needed.

NET Creative Designs
United States
28 days using the app
Product Customizer replied April 1, 2024

Hi NET Creative Designs,

Thanks for the kind words! We are constantly making improvements to the app aimed at making it as easy to use as possible, so this is very gratifying to read. Thank you for also recognizing the effort of our support team, we take great pride in providing the best support experience possible!

June 12, 2024

Der Support war extrem schnell, kompetent, freundlich und genau das, was ich gebraucht habe! Ein weltklasse Service, den ich sehr zu schätzen weiß!
Mega! Weiter so!

myperfecthero
Germany
About 3 years using the app
Product Customizer replied June 19, 2024

Hallo myperfecthero,

Vielen Dank für Ihr Feedback! Es freut uns sehr, dass unser Support extrem schnell, kompetent und freundlich war – genau das, was Sie gebraucht haben! Wir schätzen Ihre Anerkennung für unseren erstklassigen Service.

Danke, dass Sie ein geschätzter Nutzer sind! Weiter so!

April 17, 2024

Helpful and quick

Gallop Guru
United Kingdom
About 6 years using the app
Product Customizer replied April 19, 2024

Hi Gallop Guru,

Thanks for the 5 star review! Please always feel free to reach out for any assistance!

April 3, 2024

Just downloaded the app and on their trial and ran into an issue related to the customized option pricing not appearing in the cart. Reached out to their support and got a response back very quickly. Shevaughn helped me and was able to help me immediately as well as answered some of the questions I had. Incredible helpful and friendly! Thanks for the help Shevaughn! :) Very pleased with the app.

BearCoastMobile
United States
1 day using the app
Product Customizer replied April 5, 2024

Hi BearCoastMobile,

Thank you for taking the time to leave us this review. We're sorry you ran into an issue after downloading, but its great to reads such positive feedback about the support team behind our app. Shevaughn has been an outstanding member of our team for a long time and will be very gratified to read this. Thanks again, and please always feel free to reach out to us!

January 19, 2024

Thank you for your quick response and help i appreciate very very much

Ravadino - Gifts For Your Loved Ones
France
About 2 months using the app
Product Customizer replied January 22, 2024

Greetings Ravadino - Gifts For Your Loved Ones,

Thank you for acknowledging our support services. We are glad we could help you!

The Support Team

February 19, 2024

Great customer support. Fast response and professional help.

Pristine Paws
Australia
3 months using the app
Product Customizer replied February 20, 2024

Greetings Pristine Paws,

Thank you for recognizing our support team by leaving us this review. We are happy that you had quick resolution and was able to give you what you needed. We are here to help, anytime.

The Support Team

June 26, 2024

Quickly helped resolve an issue! (:

Social Heirloom
United States
8 days using the app
Product Customizer replied July 1, 2024

Hi Social Heirloom,

Thank you for your feedback! We're glad our team was able to resolve your issue quickly. Providing excellent support is a top priority for us.

Thank you for your continued support!

March 28, 2024

Used the support chat. Very helpful. I'd missed a step and now it's all sorted :)

Winchester's Grimm
United Kingdom
4 months using the app
April 5, 2024

Very good app. fast help

Charmsy
Germany
7 months using the app
Product Customizer replied April 8, 2024

Hi Charmsy,

Thanks for the 5 star review! We always strive to provide the fastest service possible. Thanks again!

May 24, 2024

Super easy to use, and the support team is amazingly fast and helpful. Aman was able to help solve my problems, thank you so much Aman!!!

Forever Bloom DE
Germany
4 days using the app
Product Customizer replied May 29, 2024

Hi Forever Bloom DE,

Thank you for your review! We're thrilled to hear that you find our app super easy to use and that our support team is fast and helpful. We're glad Aman was able to solve your problems. Providing excellent customer support is a core value for us, and we strive to ensure every user has a seamless experience. Thanks again for sharing!