Reviews (1,798)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage multiple product customizations, especially for personalized items. It simplifies the customization process on product pages, enhancing both the shopping experience and variant management. The user-friendly interface and exceptional support team, known for their quick and effective responses, are frequently praised. Merchants note a significant boost in sales and customer engagement, often recommending the app for its comprehensive features.

May 16, 2024

I had my zoom demo yesterday, what a great experience! My representative started out asking me what I needed to be successful. He was so helpful helping me set up the app. I'm a novice at most of this and now I will be able to have my customers upload and design features of my products. I'm looking forward to my trial period to see what all I can come up with. Thanks!!!

PopPop Teez
United States
About 22 hours using the app
Product Customizer replied May 21, 2024

Hi PopPop Teez,

Thank you for sharing your experience! We're thrilled to hear that your demo went well and that our team member could help you set up the app to meet your needs. It's great to know that you feel more confident in using the features to benefit your customers. We look forward to hearing about your creative ideas during your trial period. Thanks for sharing!

February 21, 2024

Really helpful. Highly recommend!

TheKegCru.ie
Ireland
9 months using the app
Product Customizer replied February 22, 2024

Hello The KegCru.ie,

Thanks for leaving us this review of Product Options & Customizer. We are happy to hear that you received the support you needed. We are here to help you anytime you need.

The Support Team

Edited June 20, 2024

Great help! Definitely great to work with!

Old Town Soap Co.
United States
About 1 month using the app
Product Customizer replied May 21, 2024

Hi Old Town Soap Co.,

Thank you for your kind words! We're thrilled to hear how impressed you are with Shevaughn's assistance. Providing top-notch customer service is our priority, and we're glad Shevaughn could help you effectively. Thanks again for sharing!

June 10, 2024

The customer service was very professional and solved my problem quickly.

Mind Into Craft
United States
2 days using the app
Product Customizer replied June 19, 2024

Hi Mind Into Craft,

Thank you for your feedback! We're glad to hear that our customer service was professional and resolved your problem quickly. Providing efficient and professional support is a priority for us.

Thanks for being a valued user!

February 26, 2024

Aman was very helpful and assisted with all of our requests in a timely manner.

Rosetique
Australia
4 months using the app
Product Customizer replied February 28, 2024

Helo Rosetique,

We are happy to hear that you were able to use Aman to assist you with setting up your app. Thank you for leaving us this review!

The Support Team

April 19, 2024

After trying out several other apps, I finally found one that works seamlessly for my needs. This app is not only functional, but also incredibly easy to use. Its array of customization options allowed me to tailor it perfectly to my brand. When I had a question for customer support, Shevaughn responded promptly and guided me through fixing the issue with clarity. Highly appreciated!

Lavella Handcrafted Candles
United States
About 4 hours using the app
Product Customizer replied April 23, 2024

Hi Lavella Handcrafted Candles,

We're glad you shared your feedback! We're happy our app fulfills your needs and we're also thrilled to know our team member Shevaughn provided you with the support you needed. Thanks again for sharing your experience!

April 28, 2024

The product options and customization process in itself is pretty simple. Had a small hiccup during the process and was resolved by Mr. Deepanjoy from customer support in no time. Highly Recommend.

The Balloonery
United Arab Emirates
About 8 hours using the app
Product Customizer replied May 7, 2024

Hi The Balloonery,

Thank you for your review! We're glad to hear that you found the product options and customization process straightforward and simple. We apologize for the hiccup, but are pleased to know that our team member Deepanjoy resolved it swiftly. Thanks again for sharing your feedback!

June 19, 2024

Helped with everything i was in a need of and even coded stuff I needed fixed :)

Dragonfly Ink
Iceland
About 15 hours using the app
Product Customizer replied June 26, 2024

Hi Dragonfly Ink,

Thank you for your feedback! We're pleased to hear that we could help with everything you needed, including coding fixes.

Thanks for being a valued user!

April 22, 2024

Very helpful very professional

Customlightboxes
United States
4 months using the app
Product Customizer replied April 29, 2024

Hi Customlightboxes,

Thanks for sharing your feedback! We're thrilled to hear that you found our support helpful and professional. Ensuring our customers' satisfaction is our top priority. Thank you once again!

May 10, 2024

Works great! I encountered some issues, and the staff responded immediately and personally helped me with the settings. Five-star rating.

L1 Print
United States
9 days using the app
Product Customizer replied May 13, 2024

Hi L1 Print,

Thank you for your kind words! We're glad to hear that our staff was able to respond immediately and assist you personally with the settings. Excellent customer service is a priority for us, and your satisfaction means everything. We appreciate your feedback!