Product Options & Customizer , 1,608 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its extensive customization features, user-friendly interface, and compatibility with Shopify 2.0 themes. It's ideal for businesses requiring product personalization such as monogramming or engraving. The customer support, especially the live chat, is praised for its promptness and professionalism. Merchants value the app's reliability and the ability to create templates for mass product application, saving time. It's highly recommended for product options and customization needs.
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I have used this app for years, but the recent update has created issues without any warning. Hoping that in the new year they can resolve the flickering at checkout as it has an impact on user's trust at a crucial moment
Hello friends from Lucy Coggle!
Your store is awesome! Glad our app has supercharged your store conversion! We feel think our app is great too :-) Also, we're proud of our staff and glad they provided you good support. Appreciate the top notch review... Hope your Lucy Coggle products sell massively!
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
Overall, solves a need. Easy to add and edit options. The way it calculates price differences is bulky though, based in small coins instead of a whole. Makes pulling reports more difficult as well as changing/upgrading themes. Support is helpful
To our friends at ColsenKeane Leather -
Thanks SO MUCH for the great review! We appreciate you taking the time to share your feedback :-)
We love what we do and hope that your store is super-popular online!
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
A really functional app that does what it says on the tin. The tutorials are really comprehensive but even if you need help or have questions, the support team are there to lend a hand. Personally needed a fair bit of customization assistance to match my theme but I'm particularly fussy! :) Would recommend.
Very useful app to add variations to your products without actually adding to your SKU.
Recommended !
Update 3/30/2023 Support team has been super easy and quick to help us with our issues we've encountered.
Very Indepth Application, however, we do encounter quite a bit of lag between the application and Shopify when we are doing a mass update to our products. A wonderful feature would be the ability to update the order of options in a template that automatically updates the order of options to the products that template is assigned to. We find ourselves have to remove all options from our products and reapplying the template each time we change the order of options in a template. Also to be able to apply rules to a template without first have to do it in the product customize page would be amazing.
Hello friends from Dynamic Designs!
Thanks for leaving this feedback. Mass-updates to products where thousands of changes are taking place with one click do unfortunately take a little time to flow through all back-end systems. But we will be looking into other ways to speed that up.
In regards to the limitations with making changes to templates that lots of products use, I am adding this to our product roadmap now. I agree that those functions would be really helpful. I've emailed you directly as well. Hit me up when you can - thanks again so much for your help!
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
It adds extra customization in a much easier way than cranking it out the Shopify way, and you can also add extra variables! Customer support has been great and fast. I just wish you could edit sets you had already created instead of deleting and reapplying new ones. Maybe in an upgrade?
It works very well and is easy to use.
Great value for money.
This app is almost exactly what I needed! I do custom embroidery and print for items using my proprietary designs and have several needs to personalize. This allowed me to set up my store over the weekend and I look forward to launching tomorrow!
Great app, it saves me a lot of time. The customer service is fantastic, all my questions were answered within 1 days and people seems very flexible and helpful. I wish I had chance to add images in each customization field.
v good, the video tutorials really helped. For someone who never altered code before it was pretty painless thanks!