Reviews (1,784)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.

October 7, 2024

Unbelievable support. The support team quickly resolved issues I was having (learning curve issues, not application issues) and helped me implement some design tweeks to work best for my store.

Specifically, I need to call out Deepanjoy and Shevaughn. They went above and beyond to make customizer look and work perfectly for my store.

Navy Paddles
United States
6 days using the app
Product Customizer replied October 9, 2024

Hi Navy Paddles,

Thank you for your fantastic feedback! We're thrilled to hear that Deepanjoy and Shevaughn provided exceptional support and helped you resolve your learning curve issues. It's great to know they went above and beyond to customize the app to suit your store perfectly.

We appreciate your kind words and your trust in our app!

September 2, 2024

Great product. Super simple to use and their support is outstanding. Very fast and easy to deal with. Highly recommend this app.

Simply Stuffed
New Zealand
2 months using the app
Product Customizer replied September 4, 2024

Hi Simply Stuffed,

Thank you for your review! We're thrilled to hear that you find our app great and easy to use, and that our support team has been outstanding in their responsiveness. Your recommendation means a lot to us.

Thanks for choosing our app! We're here to help whenever you need us.

August 31, 2024

I have been using this app for a very short time but it has everything you need and any issue you have support will help you without any problem and very quickly. Highly recommend it! Special thanks to Shevaughn and Aman for their support.

GRILOO
Portugal
9 days using the app
Product Customizer replied September 3, 2024

Hi GRILOO,

Thank you for your feedback! We're thrilled to hear that our app meets your needs and that our support team has been responsive and helpful. Your recommendation means a lot to us.

We appreciate your trust in our app and are here to assist you anytime!

August 1, 2024

The team at Product Customizer has been a game changer for our personalized business! If we have any issues they are on it and make it right asap! So happy with this app!

Joy Creative Shop
United States
About 2 years using the app
Product Customizer replied August 6, 2024

Hi Joy Creative Shop,

Thank you for your feedback! We're thrilled to hear our app has made a positive impact on your personalized business. Our team is dedicated to quickly addressing any issues and ensuring everything runs smoothly.

Your satisfaction means a lot to us!

November 4, 2024

Shevaughn was great at explaining how the app worked! Excited to incorporate it into our store! Thanks again :)

SBG Home & Design
United States
3 days using the app
Product Customizer replied November 13, 2024

Hi SBG Home & Design,

Thanks for your feedback! We’re thrilled to hear that Shevaughn was able to explain everything clearly. We’re excited to see how you incorporate the app into your store!

Enjoy boosting those sales!

August 5, 2024

A very good app that allows me to take better control of our listings. It's easy to use and very flexible. I'm sure further option choices will become available as the app is updated, but for now it covers all my needs.

Customer support is very helpful and responsive.

All in all one of my better app purchases.

Servewell
United Kingdom
22 days using the app
Product Customizer replied August 6, 2024

Hi Servewell,

Thank you for sharing your experience! We're glad to hear that our app has helped you better manage your listings with ease and flexibility. Our team is continuously working to improve and expand the app's features, so stay tuned for more options.

We're here to support you whenever you need it, and we're pleased to have met your expectations.

July 3, 2024

This app is great, easy to use and saves templates to use again. Would highly recommend. If you have any problems, their customer support is first rate.

Hello Ruth
United Kingdom
About 9 years using the app
Product Customizer replied July 5, 2024

Hi Hello Ruth,

Thank you for your feedback! We're glad to hear that you find the app great and easy to use. It's wonderful that the template-saving feature has been helpful for you. We're also pleased to know that our customer support has been first-rate.

Thank you for recommending us!

August 19, 2024

I have installed this app and set up some customisations. I needed help with somethings to get it working properly so I booked a call and Deep was very helpful and ironed out my issues, all working beautifully now

Caldera.CAKING
Australia
17 days using the app
Product Customizer replied August 22, 2024

Hi Caldera.CAKING,

Thank you for sharing your experience! We're glad to hear that our team member Deep was able to assist you effectively during your call. Providing helpful and efficient support is our priority.

We appreciate your feedback and are here whenever you need us!

November 8, 2024

Deep Das is a very kind and friendly person. He helped me fix my problem within minutes. Thank you so much for the great service!!

Mindify
United Arab Emirates
About 24 hours using the app
Product Customizer replied November 13, 2024

Hi Mindify,

Thank you for sharing your experience! We're glad to hear that Deep provided quick and friendly assistance. It's great to know your issue was resolved swiftly.

We appreciate your support!

October 11, 2024

Exactly the features I need to have unlimited options, and product support was truly exceptional. Would definitely recommend.

Southern Supply Party
United States
2 days using the app
Product Customizer replied October 14, 2024

Hi Southern Supply Party,

Thank you for your feedback! We're delighted to hear that the app's features meet your needs and that you found our product support exceptional. Your recommendation means a lot to us.

Thanks for choosing our app!