Reviews (1,789)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.

October 7, 2024

Easy to use and fast customer service

Ivory Bloom Boutique
United States
About 2 months using the app
Product Customizer replied October 9, 2024

Hi Ivory Bloom Boutique,

Thank you for your feedback! We're glad to hear that you find the app easy to use and that our customer service has been quick to assist.

We appreciate your support!

October 30, 2024

Shevaughn was really helpful and was able to make custom changes via code to meet my needs. Highly recommend

SoulBond
United States
23 days using the app
Product Customizer replied November 5, 2024

Hi SoulBond,

Thank you for your review! We're glad to hear that our team member Shevaughn was able to provide the custom changes you needed. Your recommendation means a lot to us!

Thanks again!

August 9, 2024

Customer service is great

Tailor Made Rooms Home Decor
United States
Over 3 years using the app
Product Customizer replied August 12, 2024

Hi Tailor Made Rooms Home Decor,

Thank you for your feedback! We're glad to hear that you find our customer service great. Providing excellent support is our priority, and we appreciate your recognition.

Thanks for choosing our app!

September 8, 2024

Deepanjoy was very fast, very efficient and very helpful

The Crafty Octopus Jewellery & Gifts
United Kingdom
3 months using the app
Product Customizer replied September 10, 2024

Hi The Crafty Octopus Jewellery & Gifts,

Thank you for your feedback! We're delighted to hear that Deep provided fast, efficient, and helpful service. We strive to ensure our team offers the best support possible.

Thank you for choosing our app!

September 2, 2024

Great product. Super simple to use and their support is outstanding. Very fast and easy to deal with. Highly recommend this app.

Simply Stuffed
New Zealand
2 months using the app
Product Customizer replied September 4, 2024

Hi Simply Stuffed,

Thank you for your review! We're thrilled to hear that you find our app great and easy to use, and that our support team has been outstanding in their responsiveness. Your recommendation means a lot to us.

Thanks for choosing our app! We're here to help whenever you need us.

September 11, 2024

Shevaughn was great! Very kind and helpful! Very responsive as well.

KW Custom Creations
United States
20 days using the app
Product Customizer replied September 16, 2024

Hi KW Custom Creations,

Thank you for your feedback! We're happy to hear that our team member Shev was able to assist you effectively and make your experience positive. Providing helpful and responsive support is a priority for us.

We appreciate your trust in our service!

October 14, 2024

Shevaughn has been an amazing help for me and quick to respond as I get ready to launch my website. If you have products that need customization, then this is the app for you.

StevieDecals
Canada
5 days using the app
Product Customizer replied October 21, 2024

Hi StevieDecals,

Thank you so much for your kind words! We're thrilled to hear that Shevaughn was able to assist you quickly and effectively as you prepare to launch your website. It's great to know our app is meeting your customization needs!

We appreciate your recommendation and wish you the best of luck with your launch!

August 1, 2024

The team at Product Customizer has been a game changer for our personalized business! If we have any issues they are on it and make it right asap! So happy with this app!

Joy Creative Shop
United States
About 2 years using the app
Product Customizer replied August 6, 2024

Hi Joy Creative Shop,

Thank you for your feedback! We're thrilled to hear our app has made a positive impact on your personalized business. Our team is dedicated to quickly addressing any issues and ensuring everything runs smoothly.

Your satisfaction means a lot to us!

October 7, 2024

Unbelievable support. The support team quickly resolved issues I was having (learning curve issues, not application issues) and helped me implement some design tweeks to work best for my store.

Specifically, I need to call out Deepanjoy and Shevaughn. They went above and beyond to make customizer look and work perfectly for my store.

Navy Paddles
United States
6 days using the app
Product Customizer replied October 9, 2024

Hi Navy Paddles,

Thank you for your fantastic feedback! We're thrilled to hear that Deepanjoy and Shevaughn provided exceptional support and helped you resolve your learning curve issues. It's great to know they went above and beyond to customize the app to suit your store perfectly.

We appreciate your kind words and your trust in our app!

November 4, 2024

Shevaughn was great at explaining how the app worked! Excited to incorporate it into our store! Thanks again :)

SBG Home & Design
United States
3 days using the app
Product Customizer replied November 13, 2024

Hi SBG Home & Design,

Thanks for your feedback! We’re thrilled to hear that Shevaughn was able to explain everything clearly. We’re excited to see how you incorporate the app into your store!

Enjoy boosting those sales!