Reviews (1,021)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing Shopify store customization, especially for custom apparel and personalized gifts. It features a user-friendly interface, conditional logic for streamlined shopping, and template saving for efficiency. The app integrates well with various themes and setups, and the support team is praised for their quick, effective assistance.
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This app is absolutely perfect for my needs - My customers can personalise their orders with ease and saves me a lot of time.
The app didnt work properly in a certain area and when I contacted customer support, they were very helpful and had my problem sorted within 24 hours. I am very happy with this app and I recommend it to anyone selling multi-optional products on thir store.
Hi elephano.com,
Thank you for sharing your experience! We’re delighted to hear the app has streamlined your process and made personalization easier for your customers. It’s great to know our support team resolved your issue promptly.
We appreciate your recommendation and support!
Great customer service.
My store stopped working with the Customizer App. I contacted customer services and was told it was because the theme I was using was old and had become un-supported.
I was guided towards new themes that would work.
I have updated my store and everything is good again. Shevaughn was very helpful and guided me through the whole process.
Hi Black Sheep Design,
Thank you for your feedback! We’re glad Shevaughn was able to guide you through updating your theme and getting everything back on track.
We appreciate your trust in our app and support team!
Very happy with the app and support. Its a very useful app allowing you to add important sections on product page.
Thank you for the great feedback! We're glad to hear you're enjoying the app and finding it useful for enhancing your product pages. It’s also wonderful to know our support team has been helpful. If you ever need anything, we're just a message away!
Simple App to use but I'm not very computer literate- Lisandra helped me embed the app to get it started on my site! Now it's up and running- so excited to add these features to my shop.
Thank you so much for your kind words! We’re so glad to hear that the app was easy to use and that our team was able to help get everything embedded and running smoothly. We’re cheering you on and here if you need anything along the way!
Great app, allows me to customize so much! Amazing and quick customer support!
Thank you so much for the wonderful review! We're thrilled to hear you're enjoying the customization options and that our support team was able to assist you quickly. We're always here if you need anything!
easy, simple, great customer service!
Thank you so much for the review! We're thrilled to hear that you found the app easy to use and that our team was able to support you. If you ever need anything at all, we're always here to help. Wishing you continued success with your store!
Excellent support. I had upgraded my store theme and the Customizer was not working. Within minutes, I was speaking with Customer Service and they resolved the problem!
Excellent add-on!
Thanks for the review! Upgrading your theme can be tricky, but I'm happy our support team helped you through the process.
Very responsive and was able to help me get this set up for my store. Definitely recommend!
Thank you so much for the review! We're glad we could help get everything set up smoothly for your store. We truly appreciate the recommendation and are always here if you need further assistance.
I just spent some time chatting with Shevaugn and he was fabulous. He was very gracious about allowing me to check out other apps that may work better for me. After researching it, I decided to use thier app. I loved the personal service and there was not wait time to get help. Thank you, this is a great aapp.
Thanks for the review! We are pleased that Shevaughn provided you with white glove support.
Amazing support and a great app that finally resolves my issue of limited variants ! Would recommend :) Also supper prompt and helpful support staff that resolved the issue and made the whole process extremely easy to deal with
Thanks for your review! We are happy our app was able to assist you in overcoming your variant limits.