Reviews (1,795)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage multiple product customizations, especially for personalized items. It simplifies the customization process on product pages, enhancing both the shopping experience and variant management. The user-friendly interface and exceptional support team, known for their quick and effective responses, are frequently praised. Merchants note a significant boost in sales and customer engagement, often recommending the app for its comprehensive features.

October 14, 2024

This app is great and offers multiple options for customizing each product! The support has been fantastic, the are very knowledgeable, responsive, and proactive!

My Side Bedding
United States
3 months using the app
Product Customizer replied October 21, 2024

Hi My Side Bedding,

Thank you for your feedback! We're glad to hear that you're enjoying the app and its customization options. It's wonderful to know that our support team has been knowledgeable and responsive in assisting you!

We appreciate your support!

September 9, 2024

I love this app and the staff that work here, They assisted me with my website errors. Very responsive and informative. This is a must-have for your website.

Loved by Me Creations
United States
Over 3 years using the app
Product Customizer replied September 12, 2024

Hi Loved by Me Creations,

Thank you for your review! We're thrilled to hear that you love the app and appreciate our team's assistance with your website errors. Being responsive and informative is key to us, and we’re glad you found our support helpful.

Thanks for recommending our app!

November 16, 2024

I’ve been using the this app for my Shopify store, and it has completely transformed the way my customers interact with my products. This app makes it so easy to offer personalized products with a seamless and intuitive interface.
Quick Response Times: Whenever I ran into a question or needed help with a customization, the support team responded within minutes. It's rare to find such fast and efficient service, especially when you’re working with an app that handles important aspects of your store.

GiftsFulEra
India
1 day using the app
Product Customizer replied November 19, 2024

Hi GiftsFulEra,

Thank you for sharing your experience! We're delighted to hear how much the app has improved your store's customer interactions and that our support team was able to assist you promptly.

Thanks for trusting us!

September 4, 2024

Using this for 5+ years, and it does the trick. Great for getting order images and options uploaded. I'd highly recommend it.

Realtor Printing
United States
Over 4 years using the app
Product Customizer replied September 9, 2024

Hi Realtor Printing,

Thank you for your loyalty and feedback! We're delighted to hear that our app has been effectively serving your needs for over five years. Your recommendation is greatly appreciated.

Thanks for continuing to choose our app!

December 18, 2024

Very prompt response and solved my issue!

ScrubsUk.com
United Kingdom
About 5 years using the app
October 14, 2024

Shevaughn has been an amazing help for me and quick to respond as I get ready to launch my website. If you have products that need customization, then this is the app for you.

StevieDecals
Canada
5 days using the app
Product Customizer replied October 21, 2024

Hi StevieDecals,

Thank you so much for your kind words! We're thrilled to hear that Shevaughn was able to assist you quickly and effectively as you prepare to launch your website. It's great to know our app is meeting your customization needs!

We appreciate your recommendation and wish you the best of luck with your launch!

November 30, 2024

This app is great and helped me a lot to start my own restaurant.

Revupoints
United Kingdom
17 days using the app
Product Customizer replied December 3, 2024

Hi Revupoints,

Thank you for your feedback! We're thrilled to hear that the app has been a great help in starting your restaurant.

We wish you continued success!

August 31, 2024

I have been using this app for a very short time but it has everything you need and any issue you have support will help you without any problem and very quickly. Highly recommend it! Special thanks to Shevaughn and Aman for their support.

GRILOO
Portugal
4 months using the app
Product Customizer replied September 3, 2024

Hi GRILOO,

Thank you for your feedback! We're thrilled to hear that our app meets your needs and that our support team has been responsive and helpful. Your recommendation means a lot to us.

We appreciate your trust in our app and are here to assist you anytime!

September 12, 2024

Eventually got it working well with good help support. Thank you

Coco & Pud
Australia
10 months using the app
Product Customizer replied September 16, 2024

Hi Coco & Pud,

Thank you for your feedback! We're glad to hear that our support team was able to help you get everything working properly. Providing excellent customer service is very important to us.

We're here whenever you need further assistance!

October 7, 2024

Unbelievable support. The support team quickly resolved issues I was having (learning curve issues, not application issues) and helped me implement some design tweeks to work best for my store.

Specifically, I need to call out Deepanjoy and Shevaughn. They went above and beyond to make customizer look and work perfectly for my store.

Navy Paddles
United States
6 days using the app
Product Customizer replied October 9, 2024

Hi Navy Paddles,

Thank you for your fantastic feedback! We're thrilled to hear that Deepanjoy and Shevaughn provided exceptional support and helped you resolve your learning curve issues. It's great to know they went above and beyond to customize the app to suit your store perfectly.

We appreciate your kind words and your trust in our app!