Reviews (1,798)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage multiple product customizations, especially for personalized items. It simplifies the customization process on product pages, enhancing both the shopping experience and variant management. The user-friendly interface and exceptional support team, known for their quick and effective responses, are frequently praised. Merchants note a significant boost in sales and customer engagement, often recommending the app for its comprehensive features.

February 7, 2024

I was so stressed out trying to figure so many things out and I received help from a representative. They went above and beyond to help me and granted every single thing I asked for with patience and kindness. Thank you x 10000000!!!

Aromë Fragrances
United States
2 days using the app
Product Customizer replied February 9, 2024

Hello there Arome Fragrances,

We hate to hear that you were stressed out, but we are happy that you reached out for help! We want you to have the easiest experience possible and our team is good for making that happen. Thank you for acknowledging our support and please if you need us, reach out before the stress begins :)

The Support Team

June 6, 2024

very good app, it works, the assistance staff is very helpful and chats on whatsapp, very good

Kaidara Gioielli
Italy
6 days using the app
Product Customizer replied June 10, 2024

Hi Kaidara Gioielli,

Thank you for your review! We're pleased to hear that you find the app very good and that our assistance staff has been helpful. Providing effective support is important to us.

Thanks for sharing!

February 17, 2024

Very helpful and went above and beyond.

Hampsons Homewares
Australia
Almost 10 years using the app
Product Customizer replied February 20, 2024

Hi there Hampsons Homewares,

We are happy to hear that our support team went above and beyond what you expected. Thank you for leaving us this review!

The Support Team

February 16, 2024

I love the concept of this app and when it works its great, but its so glitchy!

ShopEleven11Extensions
United States
8 months using the app
April 7, 2024

Great Product. I was able to get an issue i had resolved fairly quick and get feedback on questions I had. I would recommend to anyone looking for a product customizer. Easy to use.

DesertThreads Creations
United States
About 22 hours using the app
Product Customizer replied April 8, 2024

Hi DesertThreads Creations,

Thanks for the positive feedback! We're so happy to hear that you found the app easy to use and our support team to be fast and responsive. We're always here to assist!

April 19, 2024

I would recommend the app, because of the very efficient people on board that are hands on with helping me with every query and offering instant solutions

THE LINEN COMPANY PK
Pakistan
20 days using the app
Product Customizer replied April 23, 2024

Hi THE LINEN COMPANY PK,

Thank for your feedback! We're thrilled you had a great experience with our team and the app. Thanks again for sharing!

May 1, 2024

Amazing app! Really enhanced my customer experience!

Abstract Orlando
United States
16 days using the app
Product Customizer replied May 7, 2024

Hi Abstract Orlando,

Thank you for your review! We're thrilled to hear that our app has enhanced your customer experience. Your satisfaction is our top priority, and we're glad to make a positive difference. Thanks for sharing!

January 28, 2024

Good support

Einkpads
United States
Over 5 years using the app
Product Customizer replied January 30, 2024

Hi there Einkpads,

Thanks for leaving this review of our support team! We appreciate it.

The Support Team

April 30, 2024

nice service ...really helpful

LUMINA WARDROBE
India
26 days using the app
Product Customizer replied May 7, 2024

Hi LUMINA WARDROBE,

Thank you for your review! We're glad to hear that you found our service nice and helpful. Providing excellent support is very important to us, and your feedback is truly valued. Thanks for sharing!

April 5, 2024

Just installed the app and it's awesome so far. Shevaughn was a great help in assisting me with a question I had, as well as quickly responding. Thank you!

ATEL Store
United States
1 day using the app
Product Customizer replied April 8, 2024

Hi ATEL Store,

Thanks for recognizing Shevaughn! He is an outstanding member of our team and will be thrilled to receive this feedback. Please never hesitate to reach out to us for any future needs!