Reviews (1,798)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for businesses needing extensive customization, such as personalized gift shops. It simplifies managing product variations and enhances the shopping experience with features like drop-down lists and image uploads. The app integrates seamlessly with Shopify and offers robust customer support through chat, email, and Zoom, making it ideal for enhancing online store capabilities.

Edited March 26, 2024

Fonctionne, Très bien. Et le support est très réactif, réponse en moins de 5min 24/24. Le meilleur rapport qualité prix des applications de personnalisation

CeliAgency
United Kingdom
4 months using the app
Product Customizer replied March 1, 2024

Salut CeliAgency,

Merci de nous avoir contactés lorsque vous avez eu besoin de nous. Nous nous efforçons d’être rapides du côté de notre support et c’est formidable que vous ayez eu une courte attente pour obtenir l’aide dont vous aviez besoin. Faites-nous savoir si vous avez besoin de quoi que ce soit.

L’équipe d’assistance

April 23, 2024

It's an awesome app and has great support! Had an initial problem with setup and they were right there with chat in no time to fix the issue. Highly recommend!!

Starseed Bakery
United States
About 2 hours using the app
Product Customizer replied April 29, 2024

Hi Starseed Bakery,

Thank you for your review! We're thrilled to hear that you find our app awesome and that our support team was able to assist you promptly with the setup issue. Your recommendation means a lot to us!

March 2, 2024

Brilliant support! Very helpful

www.themed.co.uk
United Kingdom
5 months using the app
Product Customizer replied March 4, 2024

Hi Themed,

Thanks for the kind words! We're always here to help!

March 27, 2024

customer service was amazing!!

Be Advised Leather, LLC
United States
20 days using the app
Product Customizer replied March 28, 2024

Hi Be advised leather, LLC,

Thank you so much for taking the time to leave us this review! We take great pride in offering the best customer experience possible and are always gratified to receive this kind of positive feedback. Please do not hesitate to reach out to us for any assistance!

May 30, 2024

Very helpful support

Homeify
United Kingdom
19 days using the app
Product Customizer replied June 5, 2024

Hi Homeify,

Thank you for your feedback! We're pleased to hear that you found our support very helpful. Providing excellent customer service is a core value for us.

February 23, 2024

Product has some really great features that can help your store work better for your customers!

My Store
United States
About 2 hours using the app
Product Customizer replied February 26, 2024

Hello My Store,

Thank you for this 5-star review of Product Options & Customizer. It is great to hear that the app has the features you are looking for to boost your sales. We appreciate your business!

The Support Team

April 10, 2024

Amazing customer support 1000/5 stars! Came in the live chat with a problem and they fixed it instantly for me! Great app!

Stelesso
Netherlands
About 13 hours using the app
Product Customizer replied April 15, 2024

HI Stelesso,

Thanks for the 1000 star review! We wish Shopify would support that! We take great pride in the quality of support and believe strongly in the value of live chats. Cheers and happy selling!

February 21, 2024

Great customer service! Helped me out a lot.

Passion Auto Parts
United States
2 days using the app
Product Customizer replied February 23, 2024

Greetings Passion Auto Parts,

Thanks for this 5-star review. It is great to hear that you had a great customer support experience and was able to get the help that you needed. We are here anytime you need us!

The Support Team

January 26, 2024

Its a great product and they are very helpfull for showing what the app can do !! taking a lot of time !

PersonalGlasses
Netherlands
About 9 hours using the app
Product Customizer replied January 30, 2024

Hi there PersonalGlasses,

Thanks for acknowledging our support team and leaving this review. We love to help merchants navigate through the product to assist in getting all of the options that you need. Let us know if you need anything!

The Support Team

June 22, 2024

Deep was super helpful in helping me out! Would recommend

SWEETLY
Australia
About 1 hour using the app
Product Customizer replied June 26, 2024

Hi SWEETLY,

Thank you for your feedback! We're glad to hear that our team member Deep was super helpful. Your recommendation means a lot to us.

Thanks for your support!