Reviews (1,798)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for businesses needing extensive customization, such as personalized gift shops. It simplifies managing product variations and enhances the shopping experience with features like drop-down lists and image uploads. The app integrates seamlessly with Shopify and offers robust customer support through chat, email, and Zoom, making it ideal for enhancing online store capabilities.

May 6, 2024

Using it with my Dawn template has been a breeze, letting me offer personalized options to visitors hassle-free. And gotta say, the customer service? Solid 5 stars. Quick, friendly, and really on it. Highly recommend!

Union Raza
United States
22 minutes using the app
Product Customizer replied May 8, 2024

Hi Union Raza,

Thank you for sharing your experience! We're thrilled to hear that our app has met your needs. Providing excellent customer service is one of our core values, and we're delighted that our team was able to offer quick and friendly assistance. Your feedback means a lot to us!

January 21, 2024

Great Customer Service!

Rock Island Signs
United States
3 months using the app
Product Customizer replied January 23, 2024

Greetings Rock Island Signs,

Thank you for reviewing our support services. Let us know if you need anything.

The Support Team

March 22, 2024

great support and a great app. been a long time user. i consider this a must have app.

SpunkyTomato
United States
About 9 hours using the app
Product Customizer replied March 25, 2024

Hi SpunkyTomato,

Thank you for the nice review and for being a long time user of our app! We're thrilled to have the privilege of serving merchants such as yourself. Please never hesitate to reach out for any future needs!

May 31, 2024

The best app so fare, the service is perfect, many thanks to Shevaughn

Terranabella
Spain
About 9 hours using the app
Product Customizer replied June 5, 2024

Hi Terranabella,

Thank you for your feedback! We're thrilled to hear that you consider our app the best out there. We're glad our team member Shevaughn supported you. Providing excellent customer service is one of our core values. Thanks again for sharing!

January 22, 2024

Very good tech support. Recommend

agamat
Norway
28 days using the app
Product Customizer replied January 23, 2024

Greetings agamat,

Thank you for recognizing and recommending our support services. We appreciate your business.

The Support Team

March 4, 2024

Super fast help! I was having a tiny issue and within minutes Deep solved it. Thank you so much!

A Second Time
Canada
About 4 hours using the app
Product Customizer replied March 6, 2024

Hi A Second Time,

Thanks for taking the time to leave us this nice review! We take great pride in the quality of our customer support team and Deep is an excellent contributor. We're always here if you need us!

April 11, 2024

this app is very good, it loads very fast and the UI is great

Glamlie
United States
5 days using the app
Product Customizer replied April 15, 2024

Hi Glamlie,

Thank you for the 5 star review! Our development team has been working hard to release some big updates for the application aimed at improving UI and load speeds, so this is very gratifying to read and I'm sure our developers will be thrilled with this feedback. Please do not hesitate to let us know fi there is anything we can do to improve your experience with our application in the future!

February 22, 2024

Nice customer services
The cs Shevaughn helped us a lot

CityRocker Ltd
Hong Kong SAR
1 day using the app
Product Customizer replied February 26, 2024

Hi there CityRocker Ltd,

We appreciate your 5-star review! It is great that Shevaughn was able to help you get set up. We are here to help anytime you need us.

The Support Team

June 29, 2024

Ottima app, ECCELLENTE assistenza
Consiglio veramente, per qualsiasi dubio una risposta immediata. Molto cordiali e professionali

American Style Food
Italy
About 3 hours using the app
Product Customizer replied July 1, 2024

Ciao Ottima app, ECCELLENTE assistenza,

Grazie per il tuo feedback! Siamo felici di sapere che trovi l'app ottima e l'assistenza eccellente. Apprezziamo il tuo consiglio e siamo lieti che tu abbia ricevuto risposte immediate ai tuoi dubbi. La cordialità e la professionalità sono fondamentali per noi.

Grazie per essere un utente apprezzato!

May 14, 2024

Super toller und schneller Kundensevice.

ManTau Lifestyle
Germany
5 months using the app
Product Customizer replied May 15, 2024

Hallo ManTau Lifestyle,

vielen Dank für Ihre Bewertung! Es freut uns sehr zu hören, dass Sie mit unserem schnellen Kundenservice zufrieden sind. Ihr Feedback motiviert uns, weiterhin unser Bestes zu geben.