Reviews (1,798)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for businesses needing extensive customization, such as personalized gift shops. It simplifies managing product variations and enhances the shopping experience with features like drop-down lists and image uploads. The app integrates seamlessly with Shopify and offers robust customer support through chat, email, and Zoom, making it ideal for enhancing online store capabilities.

February 11, 2024

awesome support

Joozoori
United Arab Emirates
17 days using the app
Product Customizer replied February 13, 2024

Hello Joozoori,

Thanks for the 5-star review! We appreciate your business!

The Support Team

January 30, 2024

Really helpful when i reached out and solved the issue in no time.

Dunk Cookies
United Kingdom
About 8 hours using the app
Product Customizer replied February 1, 2024

Hi there Dunk Cookies,

Thanks for the 5-star review. We are glad that you reached out to get assistance and that you received the resolution you were looking for.

The Support Team

May 5, 2024

Great help, super fast response even on a Sunday :) Deepanjoy was very helpful.

Mini Zali
Australia
About 1 hour using the app
Product Customizer replied May 7, 2024

Hi Mini Zali,

Thanks for your feedback! We're thrilled to hear about your positive experience with our support team, especially with Deepanjoy's assistance. It's great to know that our response was prompt, even on a Sunday. Providing excellent customer service is a top priority for us, and we're here to ensure your satisfaction. Thanks again for sharing!

May 29, 2024

Very helpful

Pawtomized
United States
5 days using the app
Product Customizer replied May 31, 2024

Hi Pawtomized,

Thank you for your feedback! We're glad to hear that you found our support very helpful. Providing excellent assistance is a top priority for us.
Thanks for being a valued user!

March 10, 2024

Very kind support, very helpful!

XXOO PETS FAMILY
Austria
About 20 hours using the app
Product Customizer replied March 14, 2024

Hi XXOO Pets Family,

Thanks for the nice review! We're super happy that you received such great support from our team. We're always here to assist!

March 11, 2024

Live chat tech support is incredible. Highly recommend this app!

Kings Creations LLC
United States
2 days using the app
Product Customizer replied March 14, 2024

Hi Kings Creations LLC,

Thanks for the kind words! We take enormous pride in offering the best customer experience possible and are always thrilled to receive feedback that we've hit the mark. Thanks again!

April 11, 2024

The customer service is very good

Veltrah
Canada
1 day using the app
Product Customizer replied April 15, 2024

Hi Veltrah,

Thanks for recognizing the efforts of our customer service team. We are very focused on providing the best experience possible to our merchants, so this is very nice to read. Thanks again!

April 22, 2024

Bonne app mais support qu'en anglais...
Réagis plutôt rapidement aux problèmes
Je recommande malgré tout car c'est très intuitif et cela fonctionne bien

Billots Chabret
France
Almost 4 years using the app
Product Customizer replied April 23, 2024

Bonjour Billots Chabret,

Merci de partager votre expérience! Nous sommes heureux que notre application soit facile à utiliser et nous sommes également ravis de voir que vous êtes satisfait du temps de réponse de notre service client. Malheureusement, nous n'avons actuellement aucun francophone dans notre équipe de service client, mais nous sommes heureux que vos besoins soient jusqu'à présent satisfaits. Merci encore!

April 3, 2024

Aman helpme a lot, he is a big professional.

H SPORT WEAR
Spain
About 4 hours using the app
Product Customizer replied April 4, 2024

Hi H Sport Wear,

Thanks for recognizing Aman's work! He is an excellent team member and will be thrilled to read this review. Happy selling!

March 11, 2024

one of the best support

My Store
Qatar
About 12 hours using the app
Product Customizer replied March 14, 2024

Hi My Store,

Thanks for the nice review! We take great pride in the quality of our support team, it is very gratifying to see the team's hard work acknowledged. Thanks again!