Reviews (1,784)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.
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We've been using this app for a few months now and it's extremely useful and easy to use, if there's any issues or questions just email their support and they'll do everything they can to help, personally have had nothing but praise in dealing with the app and their customer service team. Well worth the subscription. Thanks Guys! Very Helpful all around Five Stars.
Nice app and great customer service after the fact.
This app is super user friendly and easy to understand. Does just what I need it to do and allows customers to pick options. Their customer service is top notch & super speedy!
Hello to our friends at Riley Reigh / Mod Market
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Cheers,
Pushpesh & the Product Customizer Support Team
Had a great customer service experience today. We just upgraded our theme and had an issue with the Product Options & Customizer app which we've been using for several years now. Opened the chat on their site and they had it solved for us in 5 minutes. Doesn't get better than that. Thanks.
Update: had another small issue today and once again, 5 minutes and all fixed. Thanks again!
Hello Ted's Cigars,
Thank you for your 5-star review. We are glad that you had fast customer service and that we were able to assist you! Thank you for being a long-term customer. It is great that Product Options & Customizer is benefiting your store.
Stephanie & the Customer Support Team
I've been using this app for several years now. Always works perfectly. And any time I have a question customer support is easily accessible and always answers my questions.
Hi there pixelimpress,
We appreciate you leaving us this great 5-tar review. We are very happy that you reached out for our support and received what you were looking for. It is great that you are able to get the features you are looking for using Product Options & Customizer.
The Product Options & Customizer Support Team
I've been using this app for few years now, works great, customer service is great too, highly recommend
Hello to our friends from Bowie Creations
We are thankful for your unwavering support! We truly appreciate it! We wish you and your store continued success in years to come :-)
-Melissa & the Product Customizer Support Team
Kevon was super helpful and quick to respond. He listened to my issue and resolved it in a timely and professional manner.
Hello to our friends at Jekyll Island Online Store
Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer and that Kevon was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Tanu & The Product Customizer Support Team
What can I say? This apps features should be default on every online market place. I CAN NOT run my shop with out it. I almost gave up trying to sell online. THANK YOU. THANK YOU. THANK YOU.
This is the easiest (and, as far as we can tell, the only) way to add multiple variables to a single product. So, for example, if you sell records or clothes (we sell both), this app easily allows you to program in a method by which buyers can pick the clothing size they'd like to buy, or a CD or LP or special edition of a particular music release. Bravo, we'd be lost without it!
I have been using Product Customizer on my site several years. This app is great to provide my clients the custom options they need. Tech support is very responsive with the problem of uploading and downloading photos. Would definitely recommend.
Hello to our friends at Ellisi Gifts
Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Tanu & The Product Customizer Support Team