Reviews (1,798)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for businesses needing extensive customization, such as personalized gift shops. It simplifies managing product variations and enhances the shopping experience with features like drop-down lists and image uploads. The app integrates seamlessly with Shopify and offers robust customer support through chat, email, and Zoom, making it ideal for enhancing online store capabilities.

April 3, 2024

Great help and support!

Dogzoo
Netherlands
2 days using the app
Product Customizer replied April 4, 2024

Hi Dogzoo,

Thanks for the kind words! Cheers and happy selling!

April 15, 2024

Deepanjoy was awesome and helped me with navigation through the app

Elltee
Canada
43 minutes using the app
Product Customizer replied April 17, 2024

Hi Elltee,

Thanks for recognizing Deepanjoy! He's an excellent team member and is highly dedicated to assisting our merchants. Please always feel free to reach out to us!

April 3, 2024

Very good app and very good support i really recommend it

Arena Cases
United States
About 1 hour using the app
Product Customizer replied April 4, 2024

Hi Arena Cases,

Thank you! We're so happy to hear that you are having a great experience with our app and the support team behind it. Please never hesitate to reach out!

February 6, 2024

perfect SAV

Lovetune
France
2 days using the app
Product Customizer replied February 7, 2024

Hi there Lovetune,

Thanks for the 5-star review! We appreciate your business.

The Support Team

March 6, 2024

The customer service is amazing!!

GIBBON
Netherlands
About 9 hours using the app
Product Customizer replied March 7, 2024

Hi Gibbon,

Thanks for the kind works! We're thrilled that you had a great experience with our team and are grateful to have you as a client!

May 15, 2024

Great customer service

BigLeagueLocker
United States
About 3 hours using the app
Product Customizer replied May 21, 2024

Hi BigLeagueLocker,

Thank you for your review! We're pleased to hear that you're happy with our customer service. Your satisfaction is our top priority.

May 22, 2024

サポートセンターの対応はすごく早く、チャットを送信すると数分で返事がきます。
しかしテーマ変更やアプリ追加などを行うと、エラーになる頻度が高いため改善してくれると嬉しいです。

田丸印房
Japan
Over 4 years using the app
Product Customizer replied May 24, 2024

こんにちは 田丸印房、

ご意見ありがとうございます!サポートセンターの迅速な対応にご満足いただけて嬉しいです。チャットを送信すると数分で返事が来るとのこと、ありがたく思います。一方で、テーマ変更やアプリ追加時のエラーについてご指摘いただきありがとうございます。この点について改善に努めてまいります。

引き続きご愛顧のほど、よろしくお願い申し上げます。

April 24, 2024

works well, great support team!

SledFans
United States
40 minutes using the app
Product Customizer replied April 29, 2024

Hi SledFans,

Thank you for your kind words! We're thrilled to hear that the app is serving you well and that our support team was able to assist you effectively. Thanks for sharing!

March 6, 2024

great customer service and great product!

PME Tuning LLC
United States
About 1 hour using the app
Product Customizer replied March 8, 2024

Hi PME Tuning LLC,

Cheers! We're so happy that you are having a great experience with our product and the support team behind it. We're always here to assist you!

April 23, 2024

great customer service if you require technical help

ByQunya
Singapore
36 minutes using the app
Product Customizer replied April 29, 2024

Hi ByQunya,

Thank you for your feedback! We're glad to hear that you had a positive experience with our customer service team when you needed technical assistance. Providing excellent support is vital to us. Thanks again for sharing!