Reviews (1,795)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to manage multiple product customizations, especially for personalized items. It simplifies the customization process on product pages, enhancing both the shopping experience and variant management. The user-friendly interface and exceptional support team, known for their quick and effective responses, are frequently praised. Merchants note a significant boost in sales and customer engagement, often recommending the app for its comprehensive features.
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Shevaughn was great at explaining how the app worked! Excited to incorporate it into our store! Thanks again :)
Hi SBG Home & Design,
Thanks for your feedback! We’re thrilled to hear that Shevaughn was able to explain everything clearly. We’re excited to see how you incorporate the app into your store!
Enjoy boosting those sales!
THIS IS THE WORST APP EVER! WORST CUSTOMER SERVICE. The app is SUPER glitchy and works when it wants to. You have to ALWAYS reach out to customer service to get anything to work and then they just do it for you instead of teaching you HOW to do it yourself so you don't need them. We've used this most of this year in 2024 and it is the most frustrating app of all time. BEWARE!
Hi Velvet Noire Boutique,
Thank you for taking the time to share your feedback. I’m truly sorry to hear about your negative experience with our app. I understand how frustrating it must have been to deal with glitches and feel unsupported.
I’m pleased to inform you that the issue has been resolved. We have taken steps to ensure that such problems do not recur and are committed to providing you with the best support possible.
Your experience is important to us, and we appreciate your patience as we worked through this. We’re dedicated to offering a more reliable and user-friendly experience moving forward.
Thank you for your understanding, and we look forward to continuing to serve you.
Best regards,
Cristal
Tech Support Manager
Thank You to deep, for his help. he was nice and patient and helping me guide through the process of my questions and solved all of my doubts.
Hi TAMAYO GOLD LLC,
Thank you for sharing your experience! We're delighted to hear that Deep was patient and helpful in guiding you through the process and addressing all your questions. Providing supportive and thorough assistance is a priority for us.
We're here whenever you need further help!
yall just make it too hard to put the variant options there...and the variant otptions arent even working on the theme...usually we suppose to go to apps embeded and turn this on to work..but the app isnt even there.
Hi Huoroi,
Thank you for reaching out and sharing your experience with us. We’re sorry to hear that you’ve had trouble with the variant options and the app’s integration into your theme.
It seems there was some confusion regarding the setup, and we sincerely apologize for any inconvenience caused. We’ve tried to assist but haven’t received a reply, so we’re still here to help get everything running smoothly.
If you’d like, please reach out again and our team will be more than happy to walk you through the process and ensure the variant options are properly configured.
Thank you for your understanding, and we look forward to hearing from you soon!
Best regards,
The Support Team
Deep Das is a very kind and friendly person. He helped me fix my problem within minutes. Thank you so much for the great service!!
Hi Mindify,
Thank you for sharing your experience! We're glad to hear that Deep provided quick and friendly assistance. It's great to know your issue was resolved swiftly.
We appreciate your support!
Great support. Thank you. Problem resolved quickly.
Hi Gemez,
Thank you for your feedback! We’re pleased to hear that our support team was able to resolve your problem quickly. Providing fast and effective assistance is what we strive for.
Thanks for choosing our app!
Great product. Super simple to use and their support is outstanding. Very fast and easy to deal with. Highly recommend this app.
Hi Simply Stuffed,
Thank you for your review! We're thrilled to hear that you find our app great and easy to use, and that our support team has been outstanding in their responsiveness. Your recommendation means a lot to us.
Thanks for choosing our app! We're here to help whenever you need us.
Exactly the features I need to have unlimited options, and product support was truly exceptional. Would definitely recommend.
Hi Southern Supply Party,
Thank you for your feedback! We're delighted to hear that the app's features meet your needs and that you found our product support exceptional. Your recommendation means a lot to us.
Thanks for choosing our app!
Deep was so helpful with getting me exactly what I needed for my product option. The process was seamless. I'd recommend this app to others.
Hi Talia Addie,
Thank you for your review! We're delighted to hear that our team member Deep was able to assist you effectively. We appreciate your recommendation and are glad to have met your needs.
Thanks for your support!
Easy to use and fast customer service
Hi Ivory Bloom Boutique,
Thank you for your feedback! We're glad to hear that you find the app easy to use and that our customer service has been quick to assist.
We appreciate your support!