Reviews (1,784)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.
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Very useful app with great customer support. I really wish Shopify would have included these features, but besides that, the app is a must have for businesses that need more customizable options.
Hello to our friends at Visual Garage Inc
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Product Customizer Support Team
We offer a lot of products with many, many customized and interchangeable options. Needless to say, this app works GREAT for managing huge lists of options.
One of the main reasons I chose Shopify! I need several options and this app makes it happen.
Support is excellent too. I just started building my variants (and I have a lot of them!) and I wanted my Shopify variants to list before my Product Customizer variants, as well as fix some spacing issues.
I had a feeling this was code work, and I'm not a coder. I sent a request to the team last night; by the time I was back at work this morning, my issues were resolved. They were fast, friendly, supportive. This type of response and smart support is making a great product even better, and keeping me on track with building my site.
Thanks so much to the Product Customizer team. This type of support makes a huge difference.
My problem was fixed right away, I have always received great customer service!
Hello Garon Brothers Promotional,
Thanks for leaving this 5-star review. It is great that Shevaughn was able to assist you with your setup! Don't hesitate to reach out if you need anything else.
The Product Options and Customizer support team
Thank you for such an amazing support. The app is easy to use and extremely useful for a reasonable price.
Hello to our friends at Un Lieu de Lumière - cours à distance en ligne de soins énergétiques
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Product Customizer Support Team
We use this app really well. The support has been amazing - they sorted out my issue with a theme update in 10 mins really well.
Though for future advancements - I'd love if there was a way of moving the data or downloading it to support our order management system in some way as the business has grown.
Hello to our friends at Solesmith
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Product Customizer Support Team
We love this app and the customer service is excellent! They have been able to answer all of my questions!
Shout out to @Sheniel -- she was super helpful tonight!
Excellent customer service with a technical issue tonight by @Nicoz
Thank you!!
Hello to our friends at Bayou Blanks
Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Tanu & The Product Customizer Support Team
This app is what allowed us to have a Shopify store rather than an insanely complex and expensive custom store built for our specific needs. We make bags with enough size and feature options that one can order a bag in over 1,000,000 ways. Product Options & Customizer makes all of this possible. The support, when needed, is excellent.
Hi CourierWare,
Thank you for leaving this thoughtful and positive review! We are very happy to hear that Product Options & Customizer has been so effective for you, and we're particularly pleased that our feature set helped you avoid the need for a highly customized and expensive build-out for your store.
Our team takes great pride in the level of support that we offer, and we're thrilled that you've had such a good experience with our support staff! We're always here to help, and we love seeing such an excellent implementation of our app.
Tanu & The Product Customizer Support Team
I contacted the team at Product Customizer with an issue I had within my store. The response time was superb and within an hour of my contacting them the issue had been rectified. Issues in your store can cause you major headaches, with a quick response and helpful nature this didn't happen.
Hello to our friends at Picktown
Thank you for the glowing review and the recommendation. We're so happy to hear that you are enjoying Product Customizer. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Tanu & The Product Customizer Support Team
"Product Options & Customizer" has been a total game-changer for our Shopify store! It's like having a magic wand for product customization. The customer support team is like having friendly wizards on standby.
Hi there Covenant Security Equipment,
What a fantastic review! Thanks for taking the time to point out the magic of Product Options & Customizer as well as the wizards behind the scene. It is great that you are getting the customization you need for your store.
The Product Options & Customizer Support Team