Reviews (1,784)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.

September 30, 2015

Seriously a game changer for both of my websites! One of my favorite apps & the customer service is out of this world. Always go above & beyond. Highly recommended!

Lat Lo
United States
Almost 4 years using the app
June 11, 2013

Really liked the App, easy to use, and does what I need!

Hanna Melin
United Kingdom
Almost 4 years using the app
March 11, 2024

great

Dirty Girlie
United States
1 day using the app
Product Customizer replied March 14, 2024

Hi Dirty Girlie,

Thank you for the nice review, we are always here to help you!

July 23, 2015

This app is so easy to use and the customer service is wonderful. I needed help installing the snippet and with the appearance of my variants. Shopstorm customer service took care of both very quickly. Would highly recommend!

Lettered Lined
United States
Almost 4 years using the app
October 11, 2023

I've been using this app for years, easy to use, customers input customizations simply and whenever I've had an issue the team is super responsive and offers great and fast customer support. Definitely worth the fee to have customized options in your store, love it, recommend :)

Sarah Marie Running Co.
United States
Over 3 years using the app
Product Customizer replied October 16, 2023

Hello Sarah Marie Running Co.,

We appreciate you taking the time to leave this great review! It is great to hear that our team was able to quickly assist you and help you with your customizations. Thank you for being a valued merchant.

The Product Options and Customization support team

October 29, 2013

Product Customizer was the application we had been searching for. Simply to use and when it comes to support, Product Customizer is second to none! Really supportive organization.

That's Yours
Canada
Over 3 years using the app
May 20, 2015

SUCH a great app for our custom items! Staff is quick to help and friendly.

shopbanglejangle
United States
Over 3 years using the app
August 7, 2014

Very good little app that does exactly what we wanted. There was a small glitch with it on our site and the support team jumped right onto it and sorted it out for us right away. Very happy with the product and support.

LDS TEEZ
Australia
Over 3 years using the app
June 25, 2013

This app was exactly what we were looking for. It was super easy to install and the setup instructions were simple and easy to understand. What was taking forever to figure out with the default Shopify variants took about 1 minute to setup with this app. Definitely recommend it!! :)

Biscotti, Etc. LLC
United States
Over 3 years using the app
August 4, 2013

This app has saved me hours and hours of adding in all of my product options! The product variants in Shopify are fine if you only have a couple of options, but I have way more. Product Customizer not only saved me a ton of time entering all these options, but the save and apply option set feature saved me even more. This is way worth the $4 a month, thanks Product Customizer!

The Tailored Shop, LLC
United States
Over 3 years using the app