Reviews (1,798)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for businesses needing extensive customization, such as personalized gift shops. It simplifies managing product variations and enhances the shopping experience with features like drop-down lists and image uploads. The app integrates seamlessly with Shopify and offers robust customer support through chat, email, and Zoom, making it ideal for enhancing online store capabilities.

December 5, 2022

Kevon was super helpful and quick to respond. He listened to my issue and resolved it in a timely and professional manner.

Jekyll Island Online Store
United States
Over 8 years using the app
Product Customizer replied December 6, 2022

Hello to our friends at Jekyll Island Online Store

Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer and that Kevon was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Product Customizer Support Team

April 14, 2014

What can I say? This apps features should be default on every online market place. I CAN NOT run my shop with out it. I almost gave up trying to sell online. THANK YOU. THANK YOU. THANK YOU.

CYRIL LEATHER AND SUCH
Canada
Over 8 years using the app
June 9, 2014

This is the easiest (and, as far as we can tell, the only) way to add multiple variables to a single product. So, for example, if you sell records or clothes (we sell both), this app easily allows you to program in a method by which buyers can pick the clothing size they'd like to buy, or a CD or LP or special edition of a particular music release. Bravo, we'd be lost without it!

Smog Veil Records
United States
Over 8 years using the app
Edited January 29, 2024

We have been using the Product Customizer app for the past few years. It has helped us expand our product option offerings to our customers. It is robust and easy to use. The Product Customizer team, especially Sheniel, is fast to respond to inquiries, help troubleshoot any issues, and fix them quickly. We highly recommend them!

2022 Update:
We just updated our store to a new theme and ran into some issues. Reached out to the Product Customizer team via chat. Shevaughn was very knowledgable, quickly spotted the issue, and helped us solve it. Thank you, Shevaughn!

2023 Update:
Shevaughn has been such a wonderful support in helping us quickly and efficiently resolve an issue. Thank you!

2024 Update:
A business can greatly benefit from a customer care team that is swift, well-informed, and effective. This is precisely what Shevaughn has consistently provided for our store in recent years. Much gratitude to Shevaughn!

Cinderella Cakes
United States
Over 8 years using the app
November 17, 2015

The app works great and the custom support team is awesome. We had a customization request and the Product Customizer team performed a custom formatting task for our client. Great product, greater service!

Closinggifts Net
United States
Over 8 years using the app
November 11, 2022

I have been using Product Customizer on my site several years. This app is great to provide my clients the custom options they need. Tech support is very responsive with the problem of uploading and downloading photos. Would definitely recommend.

Ellisi Gifts
United States
Over 8 years using the app
Product Customizer replied November 14, 2022

Hello to our friends at Ellisi Gifts

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Product Customizer Support Team

May 12, 2022

I use this app to allow for customization of names and titles for a healthcare store we operate. This app is very easy to use overall and when I had an issue with operation, the team was quick to respond and resolve this issue.

Shop One Buffalo
United States
Over 8 years using the app
Product Customizer replied May 13, 2022

Hello to our friends at Shop One Buffalo

Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer. We are happy our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Product Customizer Support Team

Edited April 15, 2024

All-star team with great customer service! The app, itself, is indisposable - we could not run our bakery without the Product Customizer! It allows our customers to build their cakes and cupcakes to their own unique specification. Thanks for being a great support to our online business!

Billy's Bakery
United States
Over 8 years using the app
Product Customizer replied November 3, 2022

Hello to our friends from Billy's Bakery

Thank you for leaving this thoughtful review! We appreciate you taking the time to write this! We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Product Customizer Support Team

June 16, 2015

The Product Customizer app does exactly what is says.
I used it on my new site and it worked perfectly.
The support I received from ShopStorm was great!!!
These guys really are "Purple Cows"

Thanks

Tackleselect
United States
Over 8 years using the app
May 17, 2022

a nice app, with a lot of possibilities. I had a problem with it, but customer service fixed it in no time. Thank you

Macaronstore.nl
Netherlands
Over 8 years using the app
Product Customizer replied May 18, 2022

Hello to our friends from Macaronstore.nl

We are incredibly grateful that you took the time out to leave us such a wonderful review. We're so happy to hear that you are enjoying Product Customizer. We are delighted our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Product Customizer Support Team