Reviews (1,798)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for businesses needing extensive customization, such as personalized gift shops. It simplifies managing product variations and enhances the shopping experience with features like drop-down lists and image uploads. The app integrates seamlessly with Shopify and offers robust customer support through chat, email, and Zoom, making it ideal for enhancing online store capabilities.
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The wonderful Aman Mishra helped me out today. Really nice guy and really fast easy to explain issue to.
Very happy.
Hi CHANDRIKA THOMAS LONDON,
Thank you for your glowing review. We're so happy to hear that you are enjoying Product Options and Customizer and that it is helping you offer better customizations on your products. We love having you as a customer and are always here to help your Shopify store succeed!
`Harish - Customer Success Team :)
We have been a Product Customizer client/user for 8 years now. Our entire business is based on custom names, addresses, graphics, etc. to laser engrave and embroider on a wide variety of luggage and equipment tags. In those 8 years, we have only had to reach out 3 times, the latest happened this weekend when we updated our store theme to the latest version. The team quickly responded with a solution and stayed in communication the whole time - allowing us to test and publish our update. Highly recommend! Thank you for the many years of great customer support.
Hello to our friends from YourBagTag,
We really appreciate this awesome review!, thank you for your continued support! Thanks also for the kudos for our customer service, we will definitely let Steven know his assistance was greatly appreciated. We hope your store is super-successful online!.
-Melissa & The Product Options and Customizer Support Team
Update - 05.09.22
I've had a slight issue with the custom personalisation input, Aman fixed it straight away, hats off and very good service. Thank you. Very responsive and fixed the issues on my draft theme. Delighted with the service. I recommend this app to anyone, very professional. Thank you ~ Azana
Hello friends from Azana Photo Frames Sleepwear!
Thanks very much for taking the time to leave our app this kind review! We are so glad you are delighted with our service. Hope Azana Photo Frames is massively successful, and let us know if you encounter any issues at any time - we are always here to help!
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
Best product around - been using them for years with no issues. Today they had a system upgrade and we used the live chat. Simple, fast, and easy to fix any issues that came up. Thanks again!
Hello to our friends at Kids Bright Eyes
Thank you for the glowing review and the recommendation. We're so happy to hear that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Tanu & The Product Customizer Support Team
I've been using this app for years now. I recently did something silly that removed the code and messaged them late at night, by 9am the next morning they had it squared away and all is well. Super easy to use, would definitely recommend. Great customer service. I use with the Retina theme.
Hello to our friends from Figs & Ginger
A big heartfelt thank you for leaving this great review! Thanks for the kudos on our customer service, we are glad we could be of great help to you :-) we wish Figs & Ginger major success online!
-Melissa & The Product Options & Customizer Team
I have been using this app for years. It works way better than the Shopify's built in customizer. I like the part where you can make a set of customizers and add to a new product with a few clicks. I have used the chat line for help and they fixed my problem.
Hello to our friends at SBRPSTC Academy Bookstore
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Product Customizer Support Team
Kevon is super helpful in troubleshooting the issues that I have had with this app. He goes above and beyond to answer questions and find solutions! Thank you Kevon!
Hello to our friends from monogramsonwebster
Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer. Kevon is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Kevon, who we know will be delighted to read your comment.
Cheers,
Pushpesh & the Product Customizer Support Team
excellent app, so easy to use, so i would definitely recommend! and if you do have any issues the customer service is excellent and very very quick!!!
Hello to our friends at Five on 3
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! We appreciate the high recommendation.
Tanu & The Product Customizer Support Team
We had some issues a couple of weeks after installing this app, but the developers quickly fixed the problem and it's working perfectly. We use it to allow customers to request specific installation options for one product, and we use it to allow customers to build a custom bodyboard selecting features that all require specific extra charges based on what they select. It works like a charm if you have a similar need.
Love this app! It's given us to add on countless options to customize our shopping experience for our customers. Support is also great and supper fast!
Hello to our friends at Nook & Cranny
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Cheers,
Pushpesh & the Product Customizer Support Team