Reviews (1,783)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.

July 5, 2016

Works great for my personalized products and even more they have AWESOME customer service!!!!

The Homemade Holiday
United States
Almost 5 years using the app
February 16, 2017

My online shop simply could not operate with this app. We specialise in personalised gifts that require customisation and this app allows customers to shop ad customise their gifts with ease.
www.mikkiandme.com.au

Mikki And Me Baby Boutique
Australia
Over 4 years using the app
December 11, 2021

I used this app for 3 years, your app is good and easy to use, your support team is so nice, and your support is so quick. A good choice.

Wrapsify
Vietnam
Over 4 years using the app
Product Customizer replied December 13, 2021

Hello to our friends from Wrapsify

Thank you for the amazing review. We're so happy to hear that you are enjoying Product Customizer. We at Product Customizer truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Product Customizer Support Team

August 14, 2020

Works just as advertised and can't say enough about the super fast support team. They really care and really do help. Highly recommend!

Powderaddicts
United States
Over 4 years using the app
Product Customizer replied August 14, 2020

Hello to our friends from Powderaddicts!

We appreciate you taking the time out to leave this awesome review! We sincerely appreciate it. Thanks for the kudos on our support team as well, we are happy we could assist you :-)

Melissa & The Product Options & Customizer Team

August 25, 2013

Very user friendly, makes customizing your products quick and easy!

BUDDHA DOG
United States
About 2 months using the app
August 10, 2021

I have used this app for several years and love the ease of adding customization to items. My customers can pick options and add details. Great for a monogram business!

Mamie's Monograms
United States
Over 4 years using the app
Product Customizer replied August 12, 2021

Hello to our friends from Mamie's Monograms

We appreciate you taking the time out to write this fantastic review! We're glad we could be of service to you and hope we can assist you again soon.

Cheers,
-Pushpesh & the Product Customizer Support Team

April 15, 2016

Terrific app. Very easy to use. Prompt and reliable customer service!!! Would recommend to anyone looking for a product customization solution.

Sfdesigns
Canada
Over 4 years using the app
Edited October 20, 2023

I LOVE this app! Well worth the money, opens up so many possibilities with options, works perfectly and the service is the best! Aman is so helpful and very kind and I appreciate him! I have been using this app for years and I highly recommend it!
October Update: had a little glitch and it was fixed in no time!

Mystic Supplies
United States
Over 4 years using the app
Product Customizer replied January 9, 2023

Hello to our friends at Mystic Supplies

Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer and that Aman was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Product Customizer Support Team

Edited March 25, 2024

It has been about 3 years now and each time I have issues they fix them within 1 hour. I truly recommend. God bless everyone, the Lord Jesus Christ be with you all.

Flawlessraiders.net
United States
Over 4 years using the app
Product Customizer replied December 4, 2023

Greetings Flawlessraiders.net,

Thanks so much for your excellent review! We love to hear that you have benefitted from Product Options & Customizer for over 2 years and that you have been able to use our great support team to assist you. We value your business!

The Support Team

Edited March 9, 2024

Shevaughn & Deep has been the best customer service person that I've worked with so far in any sort of technical issues.
First time we had an issue with the liquid error code for our customizer and our customization was not working on our site for several hours. Shevaughn was so amazing in helping us resolve the problem. He is very patient and quickly responded to all my questions.
After that I've contacted several times in regards to help with the customizer app and every time Shevaughn was so quick in resolving the issue and took his time to listen to all of our questions and explain everything very clearly.
Love the customer service and we've been using this app for several years and didn't have a lot of issues with it.

I STOLE MY BOYFRIEND'S SHIRT
United States
Over 4 years using the app
Product Customizer replied November 13, 2023

Good day to you I STOLE MY BOYFRIEND"S SHIRT!

This is a fantastic review, and we appreciate the time you took to write it as well as the acknowledgement you gave to our team members, Nicoz and Shevaughn. We strive to give this type of support to our merchants, and it appears that you got what you needed as a result. We are here to help if you need us again. Thanks for being a valued merchant!

The Support Team