Reviews (1,783)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.

July 15, 2016

Our business concept at waytorenew.com, is only possible because of the "Product Customizer". It's now possible for us to customize each product just how the customer want it. What is also important is, that the "Product Customizer" makes it possible to customize the price on each product depending on the options the customer makes.
Also i want to mention the customer service at Shopstorm - it's really good. They will help you with every single problem you might have, and quite fast.
We at Way To Renew can really recommend this app.

Way To Renew
Denmark
Over 4 years using the app
June 7, 2019

The support team are amazing, and were able to resolve any issues I had swiftly. Definitely recommend this app!

Uunique
United Kingdom
Over 4 years using the app
Product Customizer replied July 5, 2019

​Hello friends at Uunique! This is Sean, the Customer Success Manager with Product Customizer :)

We appreciate you making the effort to leave us this awesome rating on the Shopify app store! Glad we could do a fabulous job for you. Here's to hoping Uunique sells millions! ;)

-The Product Options & Customizer Team

December 8, 2022

Excellent app, had an issue for the first time recently and it was promptly fixed! Would definitely recommend

Sheffield Store
United Kingdom
Over 4 years using the app
Product Customizer replied December 9, 2022

Hello to our friends at Sheffield Store

Thank you for the amazing review and the recommendation. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Product Customizer Support Team

June 4, 2014

This App was exactly what my client was looking for. I was so glad to find it and not have to code this feature myself!

There was a slight conflict with the theme we were using, but these guys worked hard to figure out the issue as soon as they could, and communicated with me throughout the process to let me know they were still working on it. They figured it out quick and the app is working perfectly for us now.

Hooray!

Lupa & Pepi
United States
About 2 months using the app
May 29, 2023

Very Quick and helpful! I've been using this app for about 3-4 years and never had a problem with the app.

Prettyinkonly
United States
Over 4 years using the app
Product Customizer replied May 29, 2023

Hello to our friends at Prettyinkonly

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

March 18, 2021

Super app and beyond all, amazing customer support!! This app allows me to have a full liberty for the variants in my store so the customer can personnalized each items. I've had a few little technical problems but the app team resolved them so quickly. I really recommend using this app!

Flamme en Rose
Canada
Over 4 years using the app
Product Customizer replied March 19, 2021

Hello to our friends from Flamme en Rose

It's extremely nice of you to leave us this awesome review! We really appreciate you taking the time out to do so, please don't hesitate to reach out to us if you have any more queries :-)

-Melissa & the Product Customizer Support Team

March 27, 2017

The is the best app EVER! I have tried so many apps in an effort to offer more options. They have all been so difficult to use, not user friendly at all. They've all required extensive coding, tagging all your items, etc. I was up and running within minutes with this app and I'M LOVING IT! Customer service with installation help was super fast and I didn't have to even get frustrated!

Bel Viaggio Designs
United States
Over 4 years using the app
February 28, 2022

App works great and when I did have a concern, customer support was super quick in responding and very helpful finding a solution. Thanks, Kevon, for the help!

Midnight Magic Lingerie
Canada
Over 4 years using the app
Product Customizer replied March 2, 2022

Hello to our friends from Midnight Magic Lingerie

We’re pleased that Kevon was able to provide you with excellent service. We are incredibly grateful that you took the time out to leave us such a wonderful review. We will let Kevon know that his assistance is greatly appreciated. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

April 29, 2014

This app is cool & easy to use, but most importantly had great customer service. When I had a small issue I wrote in, and got a response with a great fix immediately. Thanks!

greetabl
United States
About 2 months using the app
June 28, 2023

Great service and product. Emailed a few times to ask for help with the system and they’re always very quick at replies and very helpful with what I need

Spoken Gifts LTD
United Kingdom
Over 4 years using the app
Product Customizer replied June 28, 2023

Hello Spoken Gifts LTD,

Thank you for your glowing review and we appreciate that our quick service has been helpful to you! The large selection of personalized gifts on your site looks fantastic. We are very happy that Product Customizer can add value to your store.

Stephanie & the Customer Support Team