Reviews (1,793)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust customization options, enhancing the shopping experience and boosting sales, especially for personalized businesses. It integrates seamlessly with Shopify, offering features like drop-downs and image uploads, and templates for easy multi-product application. The support team is praised for their quick and effective issue resolution, assisting with setup and customization.

September 11, 2024

Shevaughn was great! Very kind and helpful! Very responsive as well.

KW Custom Creations
United States
20 days using the app
Product Customizer replied September 16, 2024

Hi KW Custom Creations,

Thank you for your feedback! We're happy to hear that our team member Shev was able to assist you effectively and make your experience positive. Providing helpful and responsive support is a priority for us.

We appreciate your trust in our service!

July 3, 2024

This app is great, easy to use and saves templates to use again. Would highly recommend. If you have any problems, their customer support is first rate.

Hello Ruth
United Kingdom
About 9 years using the app
Product Customizer replied July 5, 2024

Hi Hello Ruth,

Thank you for your feedback! We're glad to hear that you find the app great and easy to use. It's wonderful that the template-saving feature has been helpful for you. We're also pleased to know that our customer support has been first-rate.

Thank you for recommending us!

October 16, 2024

Fantastic assistance.He was so patient and kind and I truly appreciate his help. Very knowledgeable and so happy to help. Thank you so much for your time.

Lucky Dooby Doodle Store
United States
About 9 hours using the app
Product Customizer replied October 21, 2024

Hi Lucky Dooby Doodle Store,

Thank you for sharing your experience! We're delighted to hear that you received such patient and kind assistance. It's great to know that the support was helpful and knowledgeable. Your satisfaction is our priority!

We appreciate your kind words!

September 8, 2024

Deepanjoy was very fast, very efficient and very helpful

The Crafty Octopus Jewellery & Gifts
United Kingdom
3 months using the app
Product Customizer replied September 10, 2024

Hi The Crafty Octopus Jewellery & Gifts,

Thank you for your feedback! We're delighted to hear that Deep provided fast, efficient, and helpful service. We strive to ensure our team offers the best support possible.

Thank you for choosing our app!

December 11, 2024

I had difficulties at first, reached out to the team, and was helped in a timely manner. Thank you so much! You guys are awesome!

Luxe and Laughs LLC
United States
About 2 hours using the app
Edited September 18, 2024

Aman and Cristal were not only responsive, communicative and professional, he they able to fix our problems and concerns in almost NO time. We are thrilled to work with them and they saved us as we had a deadline! Thank you so much Aman! We are so incredibly grateful for the entire team. Functionality is amazing in Product Options & Customizer and their support is unparalleled.

BOOMCUPZ
United States
About 2 months using the app
July 10, 2024

Using the free version has provided me with valuable options to enhance my store, the team behind the app are very responsive and helped to set up the options aswell as iron out a cart page error I was having.

britrockheaven
United Kingdom
11 months using the app
Product Customizer replied July 11, 2024

Hi britrockheaven,

Thank you for your review! We're glad to hear our app provided you with valuable options to enhance your store. Our team is committed to being responsive and helpful, and we're happy we could assist with setting up the options and resolving the cart page error.

Thanks for your support!

October 24, 2024

Amazing App with Best Team Support.

British Panda Co.
India
2 days using the app
Product Customizer replied October 28, 2024

Hi British Panda Co.,

Thank you for the kind words! We're delighted to know you’re enjoying the app and the support team has made a positive impact.

We appreciate your feedback!

August 14, 2024

great app. Full function for one product. Perfect for testing purposes

Heldenzimmer
Germany
About 1 month using the app
Product Customizer replied August 16, 2024

Hi Heldenzimmer,

Thanks for your feedback! We're happy to hear that our app meets your needs, especially for testing purposes.

We appreciate your support!

June 28, 2024

I've been using this app for many years. It's worked well with my products.. I recently had a problem and the support team responded super fast and resolved my issue.. highly recommend

Vicious Paint
United States
Almost 5 years using the app
Product Customizer replied July 1, 2024

Hi Vicious Paint,

Thank you for your review! We're thrilled to hear that you've been using our app for many years and that it has worked well with your products. We're also glad that our support team responded quickly and resolved your issue. Your recommendation means a lot to us.

Thank you for being a valued user!