Product Options & Customizer , 1,607 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its extensive customization features, user-friendly interface, and compatibility with Shopify 2.0 themes. It's ideal for businesses requiring product personalization such as monogramming or engraving. The customer support, especially the live chat, is praised for its promptness and professionalism. Merchants value the app's reliability and the ability to create templates for mass product application, saving time. It's highly recommended for product options and customization needs.
Refine
-
By rating
The dev team is great, good app too, lets us customize our pages so we can offer more options.
Hi Glass House AU,
We're very pleased to hear that you found the app to be helpful. Our devs are very committed and will be thrilled to hear that you had a great experience with our application!
Excellent customer support from Shevaughn.
Hello Designer Bee of New England,
We are happy to hear that Shevaughn gave you great customer support and we appreciate you acknowledging this!
The Support Team
Good support
Hi there Einkpads,
Thanks for leaving this review of our support team! We appreciate it.
The Support Team
Great app with the needed options and easy to use. Great Customer support the few times needed
Greetings Twisted ShifterZ,
Thank you for writing this review of Product Options & Customizer and our support services. We are here to help anytime you need it to get your business up and running the way you want it to be.
The Support Team
customer support is very fast and helps with any and all issues in a timely manner.
Hi Mathewson Standard,
Thank you for recognizing our customer support team. We take great pride in providing the best service possible for our merchants. Thanks again, and always feel free to reach out to us!
We use this app to allow our customers to add personalisation to some of products.
It works really well and is easy to set up and use.
We have only needed tech support once so far and the team were super quick to reply and sorted the issue for us straight away.
Hello there ByJenny McCarthy,
Thank you for this fantastic review of Product Options & Customizer. It is great to hear that you had easy set up and that you reached out when you needed assistance. We take pride in offering fast resolution to our customer needs. Do not hesitate to reach out anytime you need us.
The Support Team
I've used this app on several stores. The functionality is top notch and the support has never failed me. Helpful and friendly every time.
This is a must have app.
I recently had the pleasure of experiencing the Product Customizer app for Shopify, and I must say, it's been an absolute game-changer for my online store. The highlight of my experience was undoubtedly the customer support team. They truly went above and beyond my expectations. I was struggling to set up and integrate the customizer into my store, which was crucial for launching my first mass sale. Feeling at my wits' end, I reached out to the support team for assistance.
To my amazement, the support team didn't just offer advice; they logged into my account and meticulously set all the necessary parameters for me. Their proactive approach allowed me to better interface the product with my store, transforming my frustration into satisfaction. It was a revelation seeing how asking for help turned out to be the best decision, guiding me effortlessly to my goal.
Furthermore, I'm thrilled to learn that the team is constantly working on improving the service. Knowing that enhancements are continually being made gives me confidence in the app's future capabilities and its impact on my business.
As I prepare to roll out my first mass sale using this customizer, I'm filled with optimism and gratitude. The Product Customizer app is not just a tool for personalization; it's backed by a support team that genuinely cares about its users' success. If you're looking to elevate your Shopify store with custom products, I wholeheartedly recommend the Product Customizer app. It's not just the functionality that's impressive, but the people behind it that make all the difference.
Hi BounceDesignLabs,
Thank you so much, this is absolutely wonderful to read! We take enormous pride in offering the best service possible, so we are always thrilled to receive positive feedback about our support team. It is particularly gratifying to read this as it speaks to the core of our support strategy - being hands-on, trusted partners for our merchants. We are always here to support you and if there is ever anything that we can do to improve your experience with our team and app, please do not hesitate to reach out and share that feedback. Thanks again, and happy selling!
This is by far the best custom app ..the customer service is great, and they fix all things very quickly
Greetings KED LLC,
It is fantastic to hear that Product Options & Customizer has what you need for your store and we appreciate you acknowledging the app and the support. We strive to give the best support experience for our merchants. Thank you for your business!
The Support Team
Really helpful. Highly recommend!
Hello The KegCru.ie,
Thanks for leaving us this review of Product Options & Customizer. We are happy to hear that you received the support you needed. We are here to help you anytime you need.
The Support Team