Reviews (1,798)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for businesses needing extensive customization, such as personalized gift shops. It simplifies managing product variations and enhances the shopping experience with features like drop-down lists and image uploads. The app integrates seamlessly with Shopify and offers robust customer support through chat, email, and Zoom, making it ideal for enhancing online store capabilities.
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Great customer service. They helped me out with an issue I was having with coding on my website. All around great.
Hello to our friends from Enchanted Thoughts Club
We appreciate the kudos! We are happy that your issue was resolved and that you are satisfied! :-) We wish your store the utmost success online!
-Melissa & The Product Options & Customizer Team
Great service. I upgraded from Debut to a 2.0 theme and there was a small glitch. I messaged the company over their online chat and they fixed it immediately. Very happy with the service from Sheniel. Thanks.
Hello to our friends from Tree Picks
Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer. Sheniel is the star of our support team and we are delighted to know that she was able to assist you. We’ll make sure we pass your kind words along to Shen, who we know will be delighted to read your comment. We love having you as a customer and are always here to help your Shopify store succeed!
Cheers,
Pushpesh & the Product Customizer Support Team
We are a Baby & Children's Gift Shop online. This market is massive for personalised products. Without the Product Customizer we would not be able to tap in to this massive market and offer our customers a huge choice of gifts for all occasions that can be personalised making our gifts truly unique to each customer. With this app we can also offer Gift Wrap and message options which is important for a gift store, so our customers can let us know how they want their gift personalised and we can send it directly to the recipient with gift wrap and a personal message, taking all the hassle out and by us being able to offer a great customer service. We've contacted the Help Support at Shop Storm and they dealt with our query in an efficient, fast manner and it was free! Just want I needed, I didn't want to take my time up with trying to get my head around what I needed to do to get the app to do want I wanted it to, they just did it for me! Perfect, doesn't get much better than that!
I've tried quite a few of customizer apps over the years and this is my favorite to date based on options and price. Set up is quick and easy and the customer services is great as well.
Hi Orange Valentine,
Thanks for taking the time to leave us this wonderful review! We are thrilled that you are having such a great experience with our application and the support team behind it. We're always here to assist!
The Product Options and Customizer app is fantastic and provides the customization options for my shop that my products need. The support for the app was stellar. I did a video chat with Aman this morning and he set up the conditional logic needed to make my options display perfectly for a great customer experience in my shop. I highly recommend this app and their support staff as they are outstanding.
Hello to our friends at Bunnylulu Handmade
Thank you for the amazing review and the recommendation. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Cheers,
Pushpesh & the Product Customizer Support Team
If I could give them 10 stars I would. The support team from Product Customizer is without question the best team I've ever worked with. They are quick to respond, INCREDIBLY helpful, and super respectful. I can't say enough good things about this team. I just changed my theme and they had custom code installed in less than 6 hours. I pay them $19/month and they treat me like I pay them $1500/month. If you're in between similar apps, the decision should be the easiest you've ever made. We love Product Customizer!
Hello to our friends from CbusShops
We are incredibly grateful that you took the time out to leave us such a wonderful review. We're so happy to hear that you are enjoying Product Customizer. We are delighted our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!
Tanu & The Product Customizer Support Team
Work perfectly and awesome support. We use it to bundle subscriptions with our GPS trackers. The client selects a tracker and gets a few different options on what kind of subscription they want.
After installing I had some questions, and they were answered really quickly. Very happy with that!
great service
Hi Helozen,
Thank you for your feedback! We're glad to hear that you received great service. Your satisfaction is very important to us. Thanks for sharing!
Product customizer support has been absolutely amazing. Willing to go above and beyond to write and implement custom code to fit the needs of their customers. 10/10
My client added this app for her jewelry business. She needed to able to have customizing options and this app fit the bill. It's very user-friendly (both front and back end). We ran into an issue with the calculations for the cart but Daniel offered some prompt assistance that worked! Highly recommend!
Hello friends at Words By Heart! This is Sean, the Customer Success Manager with Product Customizer :)
Thanks for using our app to help create the solution for your client! And that you as a developer would take the time to leave us a review says a lot about you! Appreciate it very much. Hope your design work, and this store, is a huge success in the future!
-The Product Options & Customizer Team