Reviews (1,783)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.

March 17, 2022

i like the app, help us to grow the profit, also it solves the number issues of color and size. good service as well. Thank you for the help always.

S&DCo.
Hong Kong SAR
Over 3 years using the app
Product Customizer replied March 17, 2022

Hello to our friends from S&DCo.

Thanks for the awesome review. We're so happy to hear that you are enjoying Product Customizer and that it is helping you grow the profit in your business. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

January 17, 2022

Great app. We've been using it in our store for a year always. The support is very helpful. Sheniel was quick to help us solve our problem when we updated to shopify 2.0 theme.

Nacach Wax
United States
Over 3 years using the app
Product Customizer replied January 18, 2022

Hello friends at Nacach Wax

Thank you for leaving this thoughtful review! We appreciate you leaving taking the time out to write this! We are happy Sheniel was able to assist you :-) We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Product Customizer Support Team

March 25, 2022

This app is suit to our needs on adding reference number for the product that need to checkout. Support also very friendly and quick in checking issue that we have and resolve it within 30 minutes. Thanks for having this great app and support.

EcoAir Online Store
United Kingdom
Over 3 years using the app
Product Customizer replied March 28, 2022

Hello to our friends at EcoAir Online Store

Thanks for the awesome review. We're so happy to hear that you are enjoying Product Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

March 13, 2024

works great and customer support is the best!!

Sports Live Decals
United States
Over 1 year using the app
Product Customizer replied March 14, 2024

Hi Sports Live Decals,

Thanks for the kind words! We're thrilled to hear you're having a great experience with our app and the support team behind it. We're always here for you!

February 16, 2022

I use this app for my embroidery small business website. It makes customizing each item I sell so much easier. Customers love the options I can add on each and personalization. The team has always been so helpful when I had questions or needed assistance.

Blue Sky Monograms
United States
Over 3 years using the app
Product Customizer replied February 18, 2022

Hello to our friends from Blue Sky Monograms

Thank you for leaving this thoughtful review! We appreciate you taking the time out to share this review with us and the community! We are delighted our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Cheers,
Pushpesh & the Product Customizer Support Team

April 30, 2021

This app does exactly what we need it to. We've had it installed for over a year, and the support team was very helpful getting it set up. We changed themes in August and had no issues with the app transferring. Just in the past week, we had a bug where customers were unable to see their carts when checking out. I submitted a ticket, and the issue was fixed within 2 days. Great service! Highly recommend!

BEX
United States
Over 3 years using the app
Product Customizer replied May 4, 2021

Hello to our friends from BEX

Thank you for this high recommendation! We will relay your appreciation to our support team! :-) Don't hesitate to reach out to us if you have any additional queries!

-Melissa & the Product Customizer Support Team

April 20, 2016

You are awesome guys) Thank you for great app and quick support! Time its mean all for business! I hope you can make new app with real time view for product!
Wish you all the best!
Mihran

Souni
United States
Over 3 years using the app
April 23, 2023

I love my product customizer app. I have been using it for over a year and its perfect for my handmade business. Customer service is top notch. Whenever I have an issue they quickly get back to me and fix any issues I have.

Mama On Tap
United States
Over 3 years using the app
Product Customizer replied April 24, 2023

Hello to our friends at Mama On Tap

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and We're thrilled to learn that our support team helped you with issues quickly. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

November 18, 2016

We've been using the Product Customizer app for a few years now and it's been by far the easiest to use. The more recent updates have made it even easier. The support has been great too. Here's to the next few years!! :)

Geek Cards
United Kingdom
Over 3 years using the app
June 16, 2017

Useful app and able to customise my needs. Very helpful support and fast response. Highly recommended!

Little One Layette
Singapore
Over 3 years using the app