Reviews (1,798)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for businesses needing extensive customization, such as personalized gift shops. It simplifies managing product variations and enhances the shopping experience with features like drop-down lists and image uploads. The app integrates seamlessly with Shopify and offers robust customer support through chat, email, and Zoom, making it ideal for enhancing online store capabilities.
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We have been successfully using the app for a couple of years, does exactly what it says wonderfully! Even better is the "fast and serious" support we had from Steven when we updated our Theme this week-end. He fixed our code (on a Saturday night!) and we were up and running again in a couple of hours! Thumbs up for the support!
Hello friends from Soccer Sport Fitness!
Thanks for the good word here about our app, and the time you took to leave it! So appreciate it. Steven rocks for sure -- so glad he got your issue sorted out and we love that you think our support is "fast and serious!!" May Soccer Sport Fitness be massively successful!
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
The customer support is truly outstanding. The person I worked with on the product customization team worked tirelessly until a couple of issues I had due to a theme update were resolved. Highly recommend!
Hello to our friends from Paper & Wit
Thanks guys for giving us this fantastic review :-) We sincerely appreciate it! We will let our team know that their efforts were greatly appreciated! ;-)
-Melissa & The Product Options & Customizer Team
Our sales would not be as great as they are without this fabulous app. We are able to differentiate size, color, style and even create a list of measurements needed for our customers. It allows ease of ordering, ease of use all the whilst giving us the much needed information we need to produce and deliver a quality product. I would urge everyone to at least try this app for the trial period, because I'm sure you will stick with it once you use it. We have for over 8 months now. Visit us at http://www.getgoretro.com to see how we use this product!
We couldn't run our store without this app! Very easy to use and excellent customer support. We highly recommend Product Customizer!
This is app is amazing, as is their customer service! 5 stars! They are very quick to respond when I have questions. PC just completely fixed an issue we were having by updating the code on the backend of our site. He did it all within a few minutes. Thank you!!!!!
Hello to our friends from Yvonne's Vegan Kitchen
We are very happy that we were able to assist you. We sincerely appreciate this honest and thoughtful review. It makes all our hard work worthwhile. We wish you and your store great success !!
Cheers,
Pushpesh & the Product Customizer Support Team
We use this app to add personalization option for 3000+ products.
It has conditional logic option and easy to understand interface. Highly recommended!
Hello to our friends at BestPysanky
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Product Customizer Support Team
We use this app to allow customers to upload their files and choose options prior to adding to cart. It works well and support is great. Nice app!
Hello friends from TerraSlate Paper!
Thanks so much for leaving us an excellent review. The file upload option is certainly a must-have feature for stores with customized printed products. Happy that it's working well for you. Hope your online outlet for your store is a wild success!
-Sean the Customer Success Manager, & The Product Options and Customizer Support Team
Super cool product! We installed it and were using it successfully less than 10 minutes later. Functionally, it was great, but the visual appearance was a little crowded (visually) on our product page. A quick email to their tech support and they had taken care of it expertly and cheerfully before we were open for business the next day. A great product is one thing, but great support is a lot harder to find - they have both.
Great customer service, thanks Kevon :)
Have been using this app for a couple of years now, and on the rare occasions when I need help with it there is always a quick response and resolution.
Hello to our friends from Micro Scooters NZ
Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer. Kevon is our team's superstar and we are elated that he was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Tane & The Product Customizer Support Team
I love this app! I offer tons of personalization options and this app lets me fully add that experience to my store. Highly recommend. Customer service always top notch!
Hi Adorned Rustic Designs,
Thank you for your glowing review. We're so happy to hear that you are enjoying Product Options and Customizer and that it is helping you with tons of personalization options. We love having you as a customer and are always here to help your Shopify store succeed!
`Harish - Customer Success Team :)